Elena Tanner
Round Rock
Summary
Diligent employee with solid background in retail sales and customer engagement. Demonstrated success in driving store sales and enhancing customer satisfaction through effective communication and product knowledge. Proven ability to utilize problem-solving skills and teamwork to meet customer needs and achieve sales targets.
Overview
12
12
years of professional experience
Work History
Sales Associate
Half Price Books
05.2022 - Current
- Buy and price a variety of used items using store systems and catalogs.
- Sort and run products in an assigned section, according to store regulation and alphabetic order.
- Specialization in running the Children's section (due to an eye for detail, knowledge, and passion for the section).
- Keep store and backroom organized and clean.
- Handle cash in register, and maintain balance by recounting before and after assigned register shifts.
- Answer phone calls to help customers find and purchase the desired books, as well as take payment over the phone.
- Help to unpack and organize incoming new items from distribution center.
- Keep up with changing procedures and maintain a fast-paced workflow.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
Organizational Assistant
ACC Professor - John Golden
02.2019 - 01.2022
- Organize files, room, shelves, and documents
- Set effective system to store and access files
- Help with digital use and organization
- Contributed to a positive work environment with strong interpersonal skills and excellent customer service abilities.
- Boosted team productivity by maintaining an organized workspace, managing supplies inventory, and keeping equipment in optimal condition.
- Improved project management with the creation of detailed timelines and task lists.
Administrative Assistant III
ACC
03.2020 - 10.2021
- Worked with 3 senior Professors to aid in the transition to a digital classroom during COVID.
- Helped to transfer Professors physical documents to digital for use on Blackboard Classroom.
- Provided aid in setting up and maintaining the BlackBoard Classrooms.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Facilitated collaboration within team by organizing regular meetings and tracking project progress.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
Supplemental Instruction Leader
ACC
08.2018 - 11.2018
- Provided help for students in Prof. Huff's collage algebra class as well as host my own study sessions.
- Aid the instructor in class as needed.
- Developed tailored instructional materials and resources to address specific needs of diverse learners in various subjects.
- Facilitated peer-led study groups to promote collaborative learning and increase subject matter comprehension.
- Enhanced student understanding by employing supplemental instruction techniques and strategies.
- Collaborated with faculty members to identify areas where students needed additional support for improved academic performance.
- Organized review sessions before exams to help students prepare effectively and reduce test anxiety levels.
Cashier
Sprouts Farmers Market
02.2018 - 07.2018
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Temporary Job
Michaels Arts and Crafts
03.2017 - 04.2017
- Helped to set up the new store.
- Organized and detail-oriented with a strong work ethic.
- Stocked and assembled new shelves in preparation for products.
- Did Flex projects: created a unique organization to display products.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Engineering Courses
PLTW: Project Lead The Way
08.2013 - 01.2015
- - Group Leader in design projects
- - Sketch Leader: In charge of main concept design for the project model
4th Grade Math
RST: Ready Set Teach
08.2013 - 01.2015
- - Worked with small groups in developing mathematics skills; such as two digit multiplication, adding fractions, and handling money.
- - Read to class and answered questions of confusion over numbers and their rules. An example would be simply explanation over fibonacci code.
- - Clean up after whole process is done
Education
GED -
Vista Ridge High School
200 S Vista Ridge Blvd, Cedar Park, TX 7861306-2017
No Degree - Mathematics
Austin Community College
Austin, TX06-2020
Bachelor of Science - Mathematics
Concordia University
11400 Concordia University Dr, Austin, TX 7872606-2027
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Reliable and punctual
- Goal oriented
- Cash handling
- Sales expertise
- Professional demeanor
- Inventory tracking
- Policy and procedure adherence
- Friendly and outgoing
Timeline
Sales Associate
Half Price Books
05.2022 - Current
Administrative Assistant III
ACC
03.2020 - 10.2021
Organizational Assistant
ACC Professor - John Golden
02.2019 - 01.2022
Supplemental Instruction Leader
ACC
08.2018 - 11.2018
Cashier
Sprouts Farmers Market
02.2018 - 07.2018
Temporary Job
Michaels Arts and Crafts
03.2017 - 04.2017
Engineering Courses
PLTW: Project Lead The Way
08.2013 - 01.2015
4th Grade Math
RST: Ready Set Teach
08.2013 - 01.2015
GED -
Vista Ridge High School
No Degree - Mathematics
Austin Community College
Bachelor of Science - Mathematics
Concordia University
Similar Profiles
MARYAM TAIRIMARYAM TAIRI
Book Seller at Half Price BooksBook Seller at Half Price Books
Raymond JacksonRaymond Jackson
Bookseller at Half-Price Books, Records, Magazines, Inc.Bookseller at Half-Price Books, Records, Magazines, Inc.
Kaileigh FoxKaileigh Fox
Bookseller at Half Price BooksBookseller at Half Price Books
Justin PirkleJustin Pirkle
Insurance Producer at State FarmInsurance Producer at State Farm
Sariyah DuralSariyah Dural
Team Member at Chick-fil-ATeam Member at Chick-fil-A