ELENA TORRES
HR/ Talent Acquisition
West Haven,CT
Summary
Dynamic professional with a proven track record at I-Health, adept at managing full-cycle recruitment and enhancing candidate experiences. Skilled in compliance and logistics coordination, I successfully streamlined onboarding processes, achieving a 30% reduction in integration time. My ability to build strong relationships and deliver tailored staffing solutions drives organizational success.
Overview
2026
2026
years of professional experience
Work History
North America Team Coordinator
I-Health, DSM-Firmenich
Shelton
02.2023 - 08.2025
- Supported North America leadership team with daily operations, coordination, and administrative planning
- Created and processed internal purchase orders for multiple departments, ensuring accuracy and timely approvals
- Managed Directors’ calendars, meeting schedules, and logistics across teams and time zones
- Prepared and submitted expense reports in Concur, ensuring compliance with company policies and timely reimbursement
- Coordinated and shipped product samples to influencers and clients, tracking deliveries and maintaining records
- Partnered with the marketing team to plan and execute booth setups for 12+ trade shows annually
- Assisted in developing trade show materials, timelines, and vendor coordination to ensure successful event execution
Onboarding and Payroll Specialist
McInnis Inc. / Lineage Hospitality- Sally's Apizza
Milford
09.2021 - 02.2023
- Managed full-cycle payroll for three restaurant locations and upper management, ensuring accuracy, compliance, and timely processing
- Oversaw recruitment and sourcing for all positions, including front-of-house, back-of-house, and operations roles
- Developed and implemented a streamlined onboarding process from employee relations through E-Verify completion
- Coordinated new hire documentation, orientation, and system setup to ensure a smooth employee experience
- Partnered with leadership on workforce planning, hiring needs, and staffing strategies
- Maintained employee records, payroll data, and compliance with labor laws and company policies
- Supported employee relations, addressing questions related to onboarding, payroll, and workplace processes
- Assisted in the opening of new restaurant locations in Stamford and Fairfield, including hiring, onboarding, and operational setup
- Collaborated cross-functionally with operations and management teams to support business growth and staffing needs
Onboarding Supervisor
TASK MANAGEMENT
Ridgefield
09.2020 - 09.2021
- Streamlined onboarding for 100+ new hires, strengthening policy compliance and improving overall new-hire readiness
- Optimized applicant processing workflows in partnership with recruitment teams, increasing record accuracy by 30% and reducing administrative delays
- Managed end-to-end new hire documentation, including drug screenings, background checks, CDL certifications for drivers, and E-Verify completion to ensure full legal and organizational compliance
- Supervised junior staff on best practices for onboarding, documentation management, and employee experience.
- Led onboarding support for manufacturing clients including Campbell Soup Company, Snyder's-Lance, Pepperidge Farm, Colony Hardware, and Laticrete, ensuring consistent processes and compliance across sites
Client Relationship Account Manager
KFORCE
Rocky Hill
12.2019 - 03.2020
- Achieved and exceeded placement and revenue targets through strategic account growth and relationship management.
- Tracked sales activity, pipeline progress, and account performance through CRM systems and reporting tools.
- Supported business development initiatives, including prospecting, networking, and referral generation.
- Managed client relationships across multiple accounts, serving as the primary point of contact for staffing needs and service delivery.
- Conducted high-volume cold calling and outreach to identify new hiring needs, generate leads, and build a strong client pipeline.
- Partnered with clients to understand workforce goals, role requirements, and timelines, to deliver tailored staffing solutions.
- Negotiated rates, contracts, and service terms while maintaining long-term client partnerships.
Human Resource Generalist
POST UNIVERISTY
Waterbury
08.2019 - 12.2019
- Managed the Student Employment program, efficiently handling inquiries and updating job listings to facilitate smooth connections between employers and students.
- Streamlined onboarding by verifying 19 documents and setting up student accounts, reducing integration time by 30%.
- Streamlined recruitment processes and educated over 50 new hires on ADP operations, resolving 90% of Zendesk tickets efficiently.
Customer Service Associate
AEROTEK
Farmington
02.2019 - 08.2019
- Served as the first point of contact for employees and candidates, handling HR-related inquiries with professionalism and confidentiality.
- Processed payroll for 500+ contractors, ensuring accuracy, compliance, and timely payments.
- Supported recruitment efforts by scheduling interviews, coordinating candidate communications, and tracking applicant status
- Processed HR requests such as status changes, terminations, and internal transfers.
- Onboarding support, including new hire paperwork, scheduled Drug tests and background checks, E-Verify, and orientation coordination.
Sales Planning Specialist
i-Health, DSM-Firmenich
Shelton
- Managed end-to-end order lifecycle from entry through fulfillment, ensuring accuracy, timeliness, and customer satisfaction
- Processed over 500 customer orders in SAP, maintaining high accuracy and meeting tight turnaround timelines.
- Utilized SAP to enter, track, and manage order data, inventory, and fulfillment updates
- Coordinated with sales, operations, and supply chain teams to align demand planning and inventory availability
- Created and delivered daily and weekly reports and data insights for the sales team and clients to support decision-making
- Monitored order volume, forecasts, and sales trends to support planning and performance tracking
Education
Human Resources - Business related coursework
Housatonic Community College
BridgeportSkills
- Managed full-cycle recruitment, including job offers and negotiations
- Built and maintained a pipeline of qualified candidates via multiple sourcing channels
- Conducted interviews, reference checks, and candidate assessments
- Coordinated schedules, logistics, and executive interviews
- Ensured compliance with employment laws while enhancing candidate experience
Timeline
North America Team Coordinator
I-Health, DSM-Firmenich
02.2023 - 08.2025
Onboarding and Payroll Specialist
McInnis Inc. / Lineage Hospitality- Sally's Apizza
09.2021 - 02.2023
Onboarding Supervisor
TASK MANAGEMENT
09.2020 - 09.2021
Client Relationship Account Manager
KFORCE
12.2019 - 03.2020
Human Resource Generalist
POST UNIVERISTY
08.2019 - 12.2019
Customer Service Associate
AEROTEK
02.2019 - 08.2019
Sales Planning Specialist
i-Health, DSM-Firmenich
Human Resources - Business related coursework
Housatonic Community College