Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Elena Touchstone

Elena Touchstone

Frisco,TX

Summary

Proven track record in enhancing customer satisfaction and streamlining production processes, demonstrated during my tenure at Panera Bread. Skilled in hospitality service and efficient food handling, I excel in guest engagement and maintaining high cleanliness standards. My experience includes improving quality control audits and fostering key retail partnerships, significantly boosting service quality and operational efficiency. I love helping others and when I make work mistakes I tend to make up for it.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Production

Panera Bread
10.2022 - 09.2024
  • Acquired practical knowledge of video production processes by assisting in various stages from pre-production to editing and final delivery.
  • Improved production processes with thorough quality control audits.
  • Generated and maintained accurate production records.
  • Cleaned and maintained production area and equipment.
  • Trained new production staff members on safe and efficient production procedures and proper machine operations.
  • Loaded and unloaded items from production line.
  • Organized work to meet demanding production goals.
  • Monitored production to check safety, standardized production and appropriate portioning.

Ministry Team Member

A Christian Ministry In The National Parks Acmnp
06.2024 - 08.2024
  • Spread Gods word
  • Participated in ongoing training programs for personal development within the retail industry.
  • Sold products
  • Managed relationships with key retail partners, fostering collaboration on joint promotions and events.
  • Enhanced customer satisfaction by providing consistent and knowledgeable support for retail products and services.
  • Enhanced customer satisfaction by providing efficient and accurate service in a fast-paced retail environment.

Education

Wakeland High School
Frisco, TX

Skills

Strong Work Ethic

Guest Engagement

Hospitality service expertise

Memory retention

Cleanliness standards

Safe Food Handling

Food Running

High-volume dining

Service prioritization

Food safety understanding

Dining area maintenance

Tableside Etiquette

Food sales and promotion

Guest Seating

Certification

I have my food handlers

Timeline

Ministry Team Member

A Christian Ministry In The National Parks Acmnp
06.2024 - 08.2024

Production

Panera Bread
10.2022 - 09.2024

Wakeland High School
Elena Touchstone