Office management professional with a proven ability to excel in dynamic organizational settings. Demonstrates strong problem-solving skills and a proactive approach. Dedicated to making meaningful contributions and advancing organizational objectives.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Budgets & Facilities Coordinator
Davidson College Residence Life Office
04.2023 - Current
Provide oversight of the Residence Life Office budget utilizing Oracle Cloud and work with the Director to prepare new budgets and capital requests
Prepare reports, including budget projections and room rate change implications, as needed
Submit and manage all capital project requests for the department
Oversee facility operations for campus housing utilizing THD housing software, including work orders using WebTMA, key management, and storage inventory control, and summer maintenance initiatives
Track inventory and replacement cycles, evaluate needs, research products, make purchases, and coordinate removal and installation of residence hall furniture and supplies yearly
Liaise with project manager for residence hall renovations: planning and execution, design and finish choices, inspecting renovations
Established and maintained relationships with campus partners and external vendors to optimize facility
Collaborate with Conference Services and summer housing to optimize summer usage of buildings, manage tight seasonal turnover, and coordinate repairs
Administer card access to residence halls in conjunction with the Card Services office using Atrium and LenelS2 and represented Residence Life in the development of new policies and procedures related to card access
Supervised student staff during the academic year and for summer employment
Office Coordinator
Davidson College Residence Life Office
06.2021 - 04.2023
Served as the primary point of contact for students, faculty, staff, and parents
Facilitated office communication by managing general office email account and sending various correspondence to students with RLO updates
Increased efficiency by regularly evaluating office workflows and recommending improvements as necessary
Administered the work order system, prioritizing and dispatching requests efficiently
Coordinated key processes for residence halls including loaner keys, lock changes, and preparation for move in and move out
Oversaw all aspects of accounts payable, including invoice verification, coding, and payment processing
Coordinated and scheduled meetings, appointments, and events for the department
Supervised and trained student workers
Managed and updated departmental website and collaborated in creating social media accounts
Assisted in the planning and execution of departmental events and programs
Managed room reservations for conference spaces
Assisted with the hiring process, serving on search committees within Residence Life and Student Life
Collaborated with various departments to streamline processes and improve interdepartmental communication
Office Manager
Hope and Freedom Counseling Services
03.2019 - 06.2021
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets utilizing Quicken
Prepared financial reports, quarterly tax filings, and assisted with year tax preparations
Handled sensitive client records with discretion, maintaining confidentiality of practice documents
Ensured that all business renewals are kept current including insurances, licensure, and continuing education
Prepared material for client intensives including scoring of standardized mental health assessments
Created up-to-date resource guide and managed sales of in-house resources
Managed office social media and website updates & maintenance
Managed rental suite exclusively for client use including supervising staff
Executive Assistant
Grace Covenant Church
01.2004 - 12.2010
Assistant to the Senior Executive Pastor of a growing 3,000+ congregation
Prepared documents for meetings, teachings, classes and presentations
Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Created church publications for weekly sermons and events
Assisted staff pastor to recreate and implement a Community Group ministry
Maintained monthly expense reports and generated other monthly and weekly reports
Organized and managed events and hospitality needs
Office Administrator and Executive Assistant
Double Eagle Holding, LLC
01.1999 - 01.2004
Provided executive-level support with a demonstrated ability to improve procedures and meet demanding deadlines
Responsible for accounts payable including payment of invoices, vendor relations, and research of cost-savings initiatives utilizing Quicken
Responsible for accounts receivable consisting of managing bank accounts, verification of daily deposits/funds, and reporting
Managed all payroll and human resource responsibilities including payroll processing, tax filing, onboarding new employees, and general employee relations
Prepared reports and graphs for data analysis and investor presentations
Coordinated new office openings including renovations, marketing, staffing and launch planning
Executive Assistant and Accounting Assistant
Hillcrest Baptist Medical Center
01.1996 - 12.1998
Assistant to Administrator and Medical Director of a family practice network
Coordinated executive meeting schedules and took minutes
Prepared documents for meetings, presentations, and other correspondence
Responsible for event planning
Performed new-hire orientation for employees
Processed invoices for payment and reconciled vendor statements
Coordinated interoffice purchase orders with materials management department
Worked with insurance department to process patient refunds
Performed payroll functions
Processed HCFA forms for insurance billing
Education
Bachelor of Arts - Peace & Conflict Studies, Communication Studies
University of North Carolina Greensboro
Greensboro, NC
12.2025
Skills
Efficient Facility Coordination
Budget Management
Problem-Solving Aptitude
Effective Interpersonal Communication
Team Collaboration
Data-Driven Insights
Certification
Certified Microsoft Office Specialist (MOS): Excel
Timeline
Budgets & Facilities Coordinator
Davidson College Residence Life Office
04.2023 - Current
Office Coordinator
Davidson College Residence Life Office
06.2021 - 04.2023
Office Manager
Hope and Freedom Counseling Services
03.2019 - 06.2021
Executive Assistant
Grace Covenant Church
01.2004 - 12.2010
Office Administrator and Executive Assistant
Double Eagle Holding, LLC
01.1999 - 01.2004
Executive Assistant and Accounting Assistant
Hillcrest Baptist Medical Center
01.1996 - 12.1998
Bachelor of Arts - Peace & Conflict Studies, Communication Studies
University of North Carolina Greensboro
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