Summary
Work History
Education
Skills
Timeline
Receptionist

Elena M. Spearman

Pittsburgh,PA

Summary

Highly motivated Pharmacy Technician seeking to launch a successful career in this rewarding and challenging field. Hardworking entry level pharmacy technician with clinical and educational experience with sterile compounding. Forward thinking team player with expertise in business operations.

Work History

Warehouse Associate

Amazon Sort Center
06.2020 - Current
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
  • Performed proper lifting and handling techniques to maintain safe working environment.
  • Collaborated with team members to complete timely orders and avoid delays.
  • Utilized forklifts and pallet jacks to transport orders and prepare for shipment delivery.
  • Built pallets and positioned orders on loading dock to safely pile and ship goods.
  • Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
  • Maintained tidy and organized warehouse environment to comply with cleanliness standards.
  • Examined products for imperfections and defects.
  • Followed safety protocols while handling hazardous materials.

Pharmacy Technician Intern

ST. CLAIR HOSPITAL
10.2023 - 11.2023
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Counted and labeled prescriptions with correct item and quantity.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Counted, measured and compounded medications following standard procedures.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
  • Managed opening and closing duties for pharmacy.
  • Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
  • Precisely measured and combined ingredients to deliver scrupulous formulation on customer compound prescription orders.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Entered and processed patients' prescriptions into internal system.
  • Restocked automated medication dispensing equipment.
  • Prepared intravenous solutions, admixtures, respiratory drugs, and other solutions using aseptic techniques.

Pharmacy Technician Intern

Heibers Pharmacy
09.2023 - 10.2023
  • Counted, measured, and compounded medications following standard procedures.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Precisely measured and combined ingredients to deliver scrupulous formulation on customer compound prescription orders.
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.

Environmental Service Associate

JEFFERSON HOSPITAL
02.2023 - 04.2023
  • Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
  • Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
  • Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
  • Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
  • Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
  • Removed hazardous and medical waste from exam rooms, treatment rooms, and surgery suites to minimize risks to patients and medical personnel.
  • Practiced established infection control methods to reduce risks to patients, families, and medical staff.
  • Moved chairs, desks, and beds around rooms to clean behind and underneath furniture.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Complied with applicable standards during cleaning of specialty areas such as labs, surgery suites and labor and delivery rooms to maintain exceptional level of cleanliness.

Housekeeping Supervisor

FAIRMONT RAFFLES HOTEL AND RESORTS
05.2020 - 12.2022
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Communicated repair needs to maintenance staff.
  • Managed laundry sorting, washing, drying, and ironing.
  • Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
  • Worked with front desk to respond promptly to all guest requests.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Increased employee performance through effective supervision and training.
  • Completed schedules, shift reports, and other business documentation.
  • Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
  • Evaluated employee performance and developed improvement plans.
  • Adhered to safety protocols by enforcing proper equipment usage.
  • Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
  • Trained and mentored new staff on cleaning and safety protocols.
  • Scheduled and prioritized tasks to staff, overseeing work completion.
  • Addressed customer feedback and complaints to maximize satisfaction.
  • Established and enforced safety protocols and guidelines for staff.

Banquet Server

FAIRMONT RAFFLES HOTEL AND RESORTS
10.2017 - 12.2022
  • Set up banquet tables and chairs based on event requirements.
  • Carried out professional service, retaining polite and friendly approach at all times.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Arranged linens and table settings according to seating plan and event theme.
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Performed opening and closing duties for banquet hall, following checklist to restock supplies and clean up all service areas.
  • Maintained flexible work schedule to meet event needs.
  • Worked with banquet manager to coordinate event set up and schedule.
  • Responded to guest inquiries and requests promptly and courteously.
  • Maintained event cleanliness during service by promptly clearing dishes after each course.
  • Handled food and beverage orders for up to 300 guests, delivering prompt and friendly service.
  • Adhered to all health and safety regulations while serving food and beverages.
  • Refilled beverage glasses, cleared and reset tables, and stocked service areas.
  • Maintained clean and safe work environment.
  • Served meals to customers according to established guidelines.
  • Arranged food, utensils and condiments on trays to serve meals with necessary items.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.

Room Attendant

FAIRMONT RAFFLES HOTEL AND RESORTS
05.2014 - 05.2020
  • Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Responded to guest requests for assistance, toiletries, and personal care items.
  • Replenished guest room water glasses, toiletries, and paper products.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Inspected guest rooms to replenish soap, paper towels and toiletries.
  • Vacuumed, dusted and maintained common areas, hallways, and waiting areas at elevators.
  • Checked appliances in guest rooms to determine good working order.
  • Changed bed linens and collected soiled linens for cleaning.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Completed special housekeeping actions such as turning mattresses on set schedule.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Polished fixtures to achieve professional shine and appearance.

Education

Pharmacy Technician Diploma -

BIDWELL TRAINING CENTER
Pittsburgh, PA

High School Diploma -

Elpidio Quirino High School
Manila Philippines
06.1995 - 05.1999

Bachelor of Science - Information Technology

Technological Institute of The Philippines
Manila Philippines
06.1999 - 05.2002

Skills

  • Prescription Data Entry
  • Organized
  • Pharmaceutical Calculations
  • Unit dose preparation
  • Computer Skills
  • Medical Terminology
  • Attention to detail
  • Knowledge of controlled substance
  • Conveyor Systems
  • Motivated Team Player
  • Hand Scanning
  • Prepare Orders

Timeline

Pharmacy Technician Intern

ST. CLAIR HOSPITAL
10.2023 - 11.2023

Pharmacy Technician Intern

Heibers Pharmacy
09.2023 - 10.2023

Environmental Service Associate

JEFFERSON HOSPITAL
02.2023 - 04.2023

Warehouse Associate

Amazon Sort Center
06.2020 - Current

Housekeeping Supervisor

FAIRMONT RAFFLES HOTEL AND RESORTS
05.2020 - 12.2022

Banquet Server

FAIRMONT RAFFLES HOTEL AND RESORTS
10.2017 - 12.2022

Room Attendant

FAIRMONT RAFFLES HOTEL AND RESORTS
05.2014 - 05.2020

Bachelor of Science - Information Technology

Technological Institute of The Philippines
06.1999 - 05.2002

High School Diploma -

Elpidio Quirino High School
06.1995 - 05.1999

Pharmacy Technician Diploma -

BIDWELL TRAINING CENTER

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Elena M. Spearman