Elena Milagros Castilla Marca
Corona
Summary
Dynamic professional with a proven track record at McDonald's, excelling in team supervision and safety protocols. Successfully trained employees, enhancing performance through customized programs. Skilled in efficient multitasking and team coordination, fostering a productive work environment while maintaining high standards of safety and quality.
Overview
5
5
years of professional experience
Work History
Crew Leader
Mc Donalds
06.2023 - Current
- Trained employees in time management and proper ways to complete job duties.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
- Monitored team members to verify work quality and address concerns.
- Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
Employee Trainer
Loundry
11.2022 - 04.2023
- Collaborated with managers to identify specific training needs for individual departments or teams.
- Helped senior management build learning and development strategies focused on specific organizational needs.
- Produced detailed training reports to comprehensively assess employee performance.
- Improved employee performance by developing and implementing customized training programs.
- Enhanced company productivity by identifying knowledge gaps and providing targeted training sessions.
Administrator
Supermercados Peruanos
01.2020 - 09.2022
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
- Maintained accurate documentation of company policies and procedures for easy reference by all employees.
- Served as a liaison between departments, fostering open communication channels that improved overall organizational function.
Education
High School Diploma -
Escuela Para Adultos Andres Bello
Cercado De Lima, Peru12-2009
Skills
- Team supervision
- Safety protocols
- Efficient multitasking
- Team coordination
Timeline
Crew Leader
Mc Donalds
06.2023 - Current
Employee Trainer
Loundry
11.2022 - 04.2023
Administrator
Supermercados Peruanos
01.2020 - 09.2022
High School Diploma -
Escuela Para Adultos Andres Bello
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