Eleni Hassiotis
Sales Professional
Miami,FL
Summary
Self-Starter, Driven Sales Professional with excellent client relationship building skills and proven success in management and leadership roles. Great ability and attention to detail and dedication to increasing personal and company revenues. Successful closing sales quickly and securing repeat business. Motivated and respected professional with excellent communication and negotiation skills. Dynamic Sales Executive with over 20 years of experience offering personalized, courteous service. Expert at managing sales cycle, including prospecting and follow-up support. Resourceful and versatile professional with reputation for consistently achieving aggressive sales goals. Current on knowledge of emerging Industry developments and marketing and sales strategies. Committed to meeting all performance goals and building strong relationships.
Overview
19
19
years of professional experience
4
4
years of post-secondary education
Work History
Sales Consultant
Edward Don & Company
Fort Lauderdale, FL
03.2006 - 08.2020
- Maintained sense of urgency in answering customer questions and requests through email or voice messaging
- Maximized customer retention by resolving issues quickly
- Followed up with existing customers to provide additional support and address concerns
- Strong prospecting techniques including; cold calling, networking, social media and leveraging strategic relationships.
- Identifies business opportunities in region, builds and maintains important client relationships.
- Increased sales by fostering relationships with customers and vendor community, implementing business strategies and suggesting areas for improvement.
- Proficient in recognizing specialized needs of individual and adept at sourcing from various complex resources.
- Responsible for continuous sales growth and profit while maintaining A/R at 90% current.
- Extensive knowledge of current market trends.
- Selected to train other reps in company operating system (SAP) and other computer programs.
- Successful track record of identifying, qualifying, and closing new customers and expanding business from existing accounts.
- Practiced in Consultative Selling, able to propose solutions consistent with customer’s business needs.
- Maximized customer retention by resolving issues quickly.
- Used prospecting and client development techniques to produce fresh leads and maintain solid conversion rate.
- Supported clients with business analysis, documentation and data modeling.
- Created detailed sales presentations to communicate product features and market data.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases
- Achieved top performance by strategically adapting to rapidly changing, competitive environment
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
Sales Representative
CHENEY BROTHERS INC. RIVIERA BEACH FL
Riviera Beach, FL
01.2001 - 01.2006
- Revitalized product revenues to over $3,000,000 in one year
- Brought Customer Satisfaction Index levels from unsatisfactory to levels acceptable to manufacturer
- Automated contact management system, resulting in better client organization and goal alignment
- Managed over 50 customer calls per day.
- Consistently increased yearly sales by 12-20%
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions
- Developed and delivered engaging sales presentations to convey product benefits
- Determined problem areas and resolved issues related to profitability and business objective achievement
- Boosted brand awareness, implemented promotional campaigns and employed sales tactics as part of territory development
- Attended advanced training sessions and conferences to increase product knowledge and productivity
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements
- Created strategies to develop and expand sales of services to existing customer which resulted in significant increase in annual revenue
- Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness
- Achieved monthly sales goals by promoting product benefits and enrolling new clients
- Organized sales paperwork, presented proposals and finalized contracts
- Retained excellent client satisfaction ratings through outstanding service delivery
- Implemented brand marketing and sales campaigns
- Exceeded goals for new accounts in single sales cycle
- Met frequently with technical, product management and service personnel to stay current on company offerings and business policies
- Trained and mentored new sales representatives
- Documented customer interactions using SalesForce to capture data in processing system
Education
Bachelor of Science - Hotel, Restaurant, Travel Administration
University of Massachusetts Amherst
Amherst, MA 04.1983 - 05.1987
Skills
Customer presentations
Account servicing
Business development and planning
Relationship building and management
Needs assessment
Sales expertise
Account management
Service management
New business opportunities
Marketing strategy implementation
Territory Management
Sales proficiency
Forecast preparation
Systems and software programs
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Success is not final; failure is not fatal: It is the courage to continue that counts.
Winston S. Churchill
Timeline
Sales Consultant
Edward Don & Company
03.2006 - 08.2020
Sales Representative
CHENEY BROTHERS INC. RIVIERA BEACH FL
01.2001 - 01.2006
Bachelor of Science - Hotel, Restaurant, Travel Administration
University of Massachusetts Amherst
04.1983 - 05.1987