Elenora Lewis
Kingwood,TX
Summary
Reliable and enthusiastic administrative assistant offering three years of experience in efficient front desk management. Adept at prioritizing tasks, maintaining organization and optimizing workflow. Accustomed to balancing high-volume inquiries with administrative needs for over 100 plus member staff.
Overview
10
10
years of professional experience
Work History
Curbside Lead Specialist
H-E-B
01.2023 - Current
- Kept track of employee productivity and used strategic approaches to improve performance
- Pushed my team to achieve and exceed sales goals
- Set departmental goals and kept track of their progress
- Implemented higher customer service standards and increased efficiency by streamlining operations
- Worked with customers to discuss their service needs and provide options
- Trained, coached, and mentored staff to ensure that the new processes were implemented smoothly
Personal Shopper
H-E-B
09.2022 - 01.2023
Cashier
H-E-B
05.2022 - 09.2022
Service Administrator
H-E-B
06.2019 - 05.2022
- Completed over a hundred employees' weekly payroll, and over four-hundred when filling in for the store-administrator
- Recruited and on-boarded all new employees and ensured they were scheduled to get adequate training in their new position
- Tracked and recorded daily and weekly payroll hours
- Used excel and power-point to create high-quality documents, spreadsheets, and presentations for internal and external needs
- Was in charge of the office inventory, which included ordering and requisitions, stocking, and receiving shipments
- Examined departmental documents to determine how they should be distributed and filed
- Organized physical files and digitized records so that authorized team members could update and retrieve them quickly
- Organized weekly and annual company-wide meetings
Assistant Service Manager
H-E-B
02.2019 - 06.2019
Cashier
H-E-B
11.2014 - 02.2019
Education
Bachelor of Science - Psychology
University of Houston
Houston, TX01.2018
Skills
- Relationship development
- Motivated team player
- Problem resolution
- Positive and friendly
- Customer-oriented
- Team building
- Active listening skills
- Strong interpersonal skills
- Skilled problem solver
- Planning and Organization
Timeline
Curbside Lead Specialist
H-E-B
01.2023 - Current
Personal Shopper
H-E-B
09.2022 - 01.2023
Cashier
H-E-B
05.2022 - 09.2022
Service Administrator
H-E-B
06.2019 - 05.2022
Assistant Service Manager
H-E-B
02.2019 - 06.2019
Cashier
H-E-B
11.2014 - 02.2019
Bachelor of Science - Psychology
University of Houston
Similar Profiles
Josiah AlanisJosiah Alanis
Cashier at H-E-BCashier at H-E-B
LESLIE CRUZLESLIE CRUZ
Business Center Representative at H-E-BBusiness Center Representative at H-E-B
Kiarra JaquezKiarra Jaquez
Merchandiser at H-E-BMerchandiser at H-E-B
Isaac GarciaIsaac Garcia
Lead Meat Cutter at H-E-BLead Meat Cutter at H-E-B
Connie FalconConnie Falcon
Special Education Interventionist at BBE at Humble ISDSpecial Education Interventionist at BBE at Humble ISD