Eleodoro sayago
aloha,OR
Summary
With a proven track record at Parr Lumber, I excel in delivering top-notch customer service and managing inventory, showcasing my attention to detail and positive attitude. My experience includes enhancing customer loyalty through effective conflict resolution and streamlining delivery processes, demonstrating both hard and soft skills vital for dynamic team environments.
Overview
17
17
years of professional experience
Work History
Cabinet Delivery Driver
Parr Lumber
Aloha Oregon
07.2018 - Current
- Navigated local streets to ensure timely delivery of goods.
- Loaded and unloaded packages carefully, maintaining product integrity.
- Ensured customer satisfaction by providing friendly service during deliveries.
- Used handheld devices to track and confirm delivery status.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
Sales Counter
Parr Lumber
Portland, OR
03.2016 - 07.2017
- Organized product displays to attract customer attention and encourage sales.
- Collaborated with team members to streamline counter operations.
- Improved customer satisfaction by providing timely and accurate service at counter.
- Increased sales opportunities with knowledge of products and services at counter.
- Handled cash transactions, maintaining accuracy and accountability.
- Handled customer complaints professionally, resolving issues promptly and maintaining customer loyalty.
- Warmly welcomed customers upon approaching counter and placing orders.
- Provided expert product knowledge to assist customers in making informed decisions about their purchases.
- Professionally answered telephones and responded to customer inquiries.
- Contributed to inventory management, accurately tracking stock levels and ensuring availability of popular items.
Customer Service Representative
Parr Lumber
Portland, OR
03.2015 - 07.2017
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Loaded and unloaded lumber trucks for delivery.
- Loaded lumber on customers' vehicles with forklifts.
- Helped customers with weekend projects.
Day Porter
Nike WHQ
Beaverton, OR
09.2011 - 01.2014
- Maintained safety standards by keeping walkways clear of debris and hazards, reducing risk of accidents.
- Assisted in inventory management for supplies, ensuring adequate stock was always available for daily tasks.
- Promoted a healthy work environment by sanitizing frequently touched surfaces regularly.
- Prevented pest infestations by diligently removing trash and food waste from common areas daily.
- Ensured timely completion of duties through effective time management and prioritization skills.
- Supported facility operations with efficient waste disposal, recycling, and sanitation practices.
Custodial Worker
Nike WHQ
Beaverton, OR
03.2008 - 09.2011
- Kept building spaces premises clean inside and outside.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Contributed to a positive work environment through consistent punctuality, reliability, and professionalism.
- Improved facility cleanliness by performing daily custodial tasks such as sweeping, mopping, and vacuuming.
- Collected trash and emptied receptacles and recycling containers.
- Assisted in the setup and breakdown of event spaces, contributing to successful events at the facility.
- Helped maintain a welcoming appearance in outdoor spaces by picking up litter, sweeping walkways, and tending to landscaping needs as needed.
- Maintained inventory of cleaning supplies, placing orders when necessary to ensure adequate stock levels for uninterrupted service.
- Collaborated with other custodial staff members to complete large-scale projects in a timely manner.
- Promoted a healthy workplace atmosphere by regularly disinfecting high-touch surfaces during peak flu seasons or outbreaks of illness.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
Education
High School Diploma -
Hillsboro High School
Hillsboro, OR06.2008
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Dependable and reliable
- Punctual and reliable
- Heavy lifting
- Stocking and inventory
- Cargo handling
Languages
Spanish
Native or Bilingual
Timeline
Cabinet Delivery Driver
Parr Lumber
07.2018 - Current
Sales Counter
Parr Lumber
03.2016 - 07.2017
Customer Service Representative
Parr Lumber
03.2015 - 07.2017
Day Porter
Nike WHQ
09.2011 - 01.2014
Custodial Worker
Nike WHQ
03.2008 - 09.2011
High School Diploma -
Hillsboro High School