ELEOMARYS HERNANDEZ

Bi-Lingual in both English and Spanish. A highly skilled Account Manager/Customer Care Specialist with a proven track record of success in career over the last 17 years of project, program and Enterprise Account experience. A proactive self-starter who understands the commodity business with strong communication skills, the ability to build trust resulting in strong, long-lasting client relationships. Results-oriented individual with proven expertise in managing delivery and project turnaround. Keenly focused on customer requirements and service levels which directly contribute to bottom-line results. Solid management skills, capable of leading and motivating individuals to maximize levels of productivity and success while maintaining a cohesive team environment. Dedicated Service Consultant adept at writing service orders, building customer relationships and solving diverse problems. Steps into multiple roles to accomplish demanding objectives in fast-paced environments.