Eleonora Cepeda
Laredo,TX
Summary
Detail-oriented Office Manager experienced in overseeing and improving office services. Diplomatic and patient professional possessing creative mindset to drive needed improvements. Skilled with business correspondence, bookkeeping and project management. Resourceful Office Manager with many years of experience optimizing office procedures and overseeing operations. Skilled in schedule management, payroll administration, and business correspondence coordination. Disciplined and systematic professional thrives in high-pressure, team-based atmospheres.
Overview
18
18
years of professional experience
Work History
Office Manager
Roadstar, Inc.
Laredo, TX
01.2006 - 08.2023
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Automated office operations for managing client correspondence, payment schedules and data communications.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Provided administrative support to management team including preparing reports and presentations.
- Managed office inventory and placed new supply orders.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Maintained filing system for records, correspondence and other documents.
- Responded to customer inquiries via phone or email in a professional manner.
- Administered payroll and maintained proper documentation of employee personnel.
Education
Bilingual Secretary
Instituto Anglo Espanol
Nuevo Laredo, Tamps06-1976
GED -
Laredo Community College
Laredo, TX05-1976
Skills
- Billing
- Bookkeeping
- Clerical support
- Account reconciliation
- Customer relations
- Customer service
- Credit and collections
- Inventory control
- Scheduling
- Employee training
- Report writing
- Office administration
- Data retrieval systems
Languages
English
Professional
Spanish
Professional
Timeline
Office Manager
Roadstar, Inc.
01.2006 - 08.2023
Bilingual Secretary
Instituto Anglo Espanol
GED -
Laredo Community College
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