Eleonora Romano
Sarasota,FL
Summary
Fluent in Italian and English but also versed in conversational spanish and essential french. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Highly organized with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems. Personable and energetic, committed to delivering excellence in all facets of customer service and administrative support. Eager to continuously learn and grow in the hospitality field.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Nanny
The Cotran Family
10.2019 - Current
- Help develop bilingual abilities in Italian through immersive conversation and activities.
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
- Assisted with housework such as laundry and cooking.
- Kept children's areas neat and clean.
- Maintained effective schedule balance between rest periods, active play and instruction.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Supported children in daily activities, including playing, meals and snacks, hygiene and socialization.
- Balanced playtime and limited screen time to optimize types of stimulation and support development of fine motor, gross motor and cognitive skills.
Receptionist Clerk
Grandi Navi Veloci
07.2019 - 09.2019
- Made announcements in Italian, English and French through the ferry speakers.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
- Assisted in administrative duties for office team, including making phone calls, copies and schedules.
- Received and routed business correspondence to correct departments and staff members.
- Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Nanny
The Montalbano Family
09.2018 - 06.2019
- Promoted language development skills through reading and storytelling.
- Built positive and nurturing environments to support child social and emotional growth.
- Supported children in daily activities, including playing, meals and snacks, hygiene and socialization.
- Stayed current on toy and child-related recalls and safety warnings.
- Prepared tasty, healthy meals for children to encourage good eating habits.
- Developed games and activities using arts and crafts to support learning and verbal skills.
- Assisted children with homework assignments and special projects across different subjects.
- Taught children everyday skills, including tying shoes, dressing, potty training, basic math and language.
- Played games, worked on puzzles, and read books to young children.
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
Student Volunteer
Mani Tese
11.2017 - 12.2017
- Wrapped christmas presents for needy children.
- Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
- Greeted incoming office visitors, answered questions and directed individuals to office locations.
- Volunteered with groups and organizations to help make measurable differences for program recipients.
- Compiled data and inputted it into system using MS Excel.
- Assisted program manager with planning and fundraising responsibilities.
- Questioned customers to better understand needs and best solutions.
Receptionist Intern
Palermo University
03.2017 - 05.2017
- Worked as a receptionist for the student dormitories.
- Welcomed and Identified the students by checking their IDs.
- Collected, sorted, distributed and sent mail and packages.
- Kept reception area clean and neat to give visitors positive first impression.
- Routed incoming mail and messages to relevant personnel without delay.
- Maintained building security by monitoring logbook and issuing visitor badges.
- Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
- Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
- Answered high-volume, multi-line telephone, directing callers to appropriate individual.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Marketing Trainee
Sherbet Festival
09.2016 - 10.2016
- Distributed advertising and marketing collateral to potential clients.
- Prepared marketing reports, by collecting and summarizing sales data.
- Monitored marketing effectiveness and suggested improvements.
- Traveled from store to store to promote products and services.
- Maximized advertising efforts by developing content for media relations and social media posts.
- Wrote engaging and successful marketing, advertising and website copy.
Education
High School Diploma -
I.P.S.S.A.R. F.P. Cascino
Palermo, Sicily, Italy07-2019
Skills
- Bilingual in Italian and English
- Calendar Management
- Appointment Scheduling
- Active listener
- Cheerful and energetic
- Problem Solving
- Time Management
- Organizational Skills
- Attention to Detail
- Multitasking Abilities
- Customer Service
Certification
Food and Allergens Training
P.E.T. Cambridge English
Colegio Ibérico Spanish Certification
Certificat de distinsion de la langue francoise
Languages
Italian
Native or Bilingual
English
Native or Bilingual
Spanish
Limited Working
French
Elementary
Timeline
Nanny
The Cotran Family
10.2019 - Current
Receptionist Clerk
Grandi Navi Veloci
07.2019 - 09.2019
Nanny
The Montalbano Family
09.2018 - 06.2019
Student Volunteer
Mani Tese
11.2017 - 12.2017
Receptionist Intern
Palermo University
03.2017 - 05.2017
Marketing Trainee
Sherbet Festival
09.2016 - 10.2016
High School Diploma -
I.P.S.S.A.R. F.P. Cascino
Similar Profiles
Tina HolguinTina Holguin
Pet Sitter at Private Clients-(Holguin Family, Pelkey Family, and Tegg Family.)Pet Sitter at Private Clients-(Holguin Family, Pelkey Family, and Tegg Family.)
Lila LoupLila Loup
Babysitter at Castle Family, Tennis Family, Sim’s FamilyBabysitter at Castle Family, Tennis Family, Sim’s Family
Jeanine HughesJeanine Hughes
Private Nanny at The Pape Family, The Hee Family, The Zita FamilyPrivate Nanny at The Pape Family, The Hee Family, The Zita Family
Matthew SilvaMatthew Silva
Bartender at Rodizio GrillBartender at Rodizio Grill
LaDawndra BattleLaDawndra Battle
Dishwasher at Made RestaurantDishwasher at Made Restaurant