Elera Oluka
Houston,Texas
Summary
Senior product manager with extensive experience at Humana Healthcare, successfully driving product vision and improving delivery predictability by 28%. Proficient in agile methodologies and cross-functional collaboration, ensuring alignment between business strategy and user experience. Focused on delivering impactful product outcomes and maximizing stakeholder satisfaction.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Product Manager
HUMANA HEALTHCARE
Remote
05.2023 - Current
- Defined quarterly product vision aligned with corporate OKRs, managing roadmaps for digital finance solutions that enhanced delivery predictability by 28%.
- Guided Agile delivery for multiple cross-functional teams; facilitated sprint planning and backlog refinement to achieve a 95% on-time release rate.
- Streamlined dependency management across integrated workstreams, reducing project delays by 25% through improved communication frameworks.
- Partnered with QA to define acceptance criteria and support UAT, ensuring business alignment and reducing post-release defects.
- Leveraged KPI dashboards to track engagement, prioritizing features that directly improved user satisfaction and business value.
Senior Product Owner
UNITED HEALTHCARE
Baltimore, USA
07.2020 - 04.2023
- Directed product initiatives for enterprise digital platforms, improving release efficiency by 40%.
- Collaborated with Design (UX/UI) and Engineering to refine user experiences, increasing user engagement metrics by 15%.
- Partnered with business stakeholders to streamline client onboarding and retention strategies through scalable Salesforce innovations.
- Prioritized and delivered impactful features that modernized customer engagement, effectively balancing roadmap priorities with technical debt management.
- Owned the product backlog, refining user stories and acceptance criteria in collaboration with cross-functional teams to ensure clear development requirements.
Product Owner
CHASE BANK
Houston, USA
11.2015 - 12.2019
- Spearheaded the end-to-end digitization of document verification and mortgage pre-approval workflows, reducing processing time by 40%.
- Owned the Checkout Product Strategy for digital wallets, enabling contactless payments and reducing transaction friction for over 500k users.
- Collaborated with Engineering to define KPIs, accelerating defect resolution by 27% and boosting platform stability by 25%.
- Integrated third-party credit scoring APIs into the mortgage platform, significantly improving the accuracy of borrower profiles.
- Collaborated with engineering to integrate wallet APIs with banking systems, increasing wallet adoption by 35% and transaction success rates by 20%.
- Transitioned responsibilities from Product Owner to Product Manager during tenure, expanding scope to include strategic roadmap planning and regulatory compliance (CFPB/FHA).
- Collaborated with Customer Support and Operations teams to reduce call volume by improving in-app self-service features and optimizing digital dispute workflows.
Education
B.Sc. - Information Technology Management
Western Governors University
Salt Lake City, UTSkills
- Agile methodologies
- product roadmap development
- user experience design
- data analysis and visualization
- requirements documentation
- digital product management
- cross-functional collaboration
- stakeholder engagement
- customer journey mapping
- business strategy alignment
- problem solving
- critical thinking
- effective communication
- team leadership
- adaptive decision making
- Technical acumen
- Product backlog management
- Project management
Certification
- Project Management Professional (PMP)
- Certified Product Owner/Product Manager (POPM) - SAFe 6.0
- Certified ScrumMaster (CSM) - Scrum Alliance
- Atlassian Jira Fundamentals Badge
Timeline
Senior Product Manager
HUMANA HEALTHCARE
05.2023 - Current
Senior Product Owner
UNITED HEALTHCARE
07.2020 - 04.2023
Product Owner
CHASE BANK
11.2015 - 12.2019
B.Sc. - Information Technology Management
Western Governors University