Summary
Overview
Work History
Education
Skills
Timeline

Elese Boale

Summary

Highly-motivated Program Officer, with over 10 years of experience in international development, worked on various issues such as Reproductive Health, gender, Labor and Migration. Desire to take on new challenges and gain experience in the HR sector. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively and quickly mastering new skills.

Overview

23
23
years of professional experience

Work History

Migration Officer

The African Union Commission
Addis Ababa , LA
2019.01 - 2023.04
  • Implemented Migration policies.
  • Supported Member States in achieving their country program objectives by providing program and logistic support.
  • Developed joint Migration policies with other agencies working on Migration issues.
  • Supported the implementation, follow-up and review of the United Nations Global Compact for Safe, Orderly and Regular Migration (GCM)
  • Ensured Network actions promoted the application of relevant international, continental and regional norms and standards relating to migration and the protection of migrants -
  • Ensured close collaboration between AU/UN system coordination mechanisms addressing migration-related issues, actively seeking out synergies and avoiding duplication -Created a Repository for the department working documents and files.
  • Maximized data collection accuracy scores by recording, storing and analyzing security information with zero discrepancies.
  • Exceeded specific team goals and resolved issues by partnering with colleagues to share and implement service initiatives.
  • Prepared and forwarded to appropriate agencies, documents and detailed written reports articulating and detailing specific facts based on eyewitness accounts.

Mortgage Officer/Client Services

svc department
2012.12 - 2016.12

Horizon Staffing Solution

  • Gathered client debt, credit and income information to determine loan eligibility.
  • Built positive relationships with clients by providing stellar customer service and personalized advices on financial product and services - Analyzed complex financial data -Liaised with banks, collection companies, and credit report agencies on clients financial standing to determine loan approval.
  • Met with applicants to obtain information for loan applications and answer questions about loan process.
  • Helped clients fill out loan applications and find ideal loan options.
  • Analyzed applicants' financial status, credit and property evaluations to determine feasibility of granting loans.
  • Kept detailed records regarding approved, denied and received loan applications.
  • Obtained and compiled copies of loan applicants' credit histories, corporate financial statements and other financial information.
  • Verified applicant information by consulting with outside agencies, credit bureaus and businesses.

Assistant to the Regional Desk Adviser

United Nations Population Fund
2009.01 - 2010.01
  • Africa Division – United Nations Populations Fund - Provided communication and program support to the Regional Desk Adviser for Africa -Ensured facilitation of knowledge sharing/building (through organized workshops, meetings and trainings) and management as well as logistical support
  • Assisted the Regional advisers and officers with Developing new programs to support the strategic direction of the organization -Liaised with partners on key issues such as sponsorship, logistics, funding, and joint projects -Supported country offices in creating/allocating budgets for project costs and expenditures
  • Created and maintained filing system for accurate records management.
  • Actively participated in budget planning and goal setting meetings.
  • Maintained company confidence and protected business operations by keeping sensitive information confidential.

Program Associate/Administrative Support

United Nations Populations Fund
, New York
2005.12 - 2009.01
  • USA, -Provided logistical and Administrative support to the Africa Division -Coordinated workshops, helped facilitate trainings -Made travel arrangements and prepared expense reports and reimbursement claims
  • Ensured Information Management and Knowledge sharing by maintaining the Branch’s web Portal and disseminating minutes of Division meetings
  • Coordinated bilateral events including the UNFPA informal meetings with the Ambassadors (for the Africa Region) and provided logistical support for the Meetings of the Executive Board during the UN General Assembly
  • Followed up with country offices for timely submission of deliverable and quality product such as Office Management Plans, Country Program Action Plans (CPAP), (CPD), Office planned yearly events, Country briefs and summary, Travel Plans, Audit Reports, Official Mission summary…
  • Coordinated various bilateral events, throughout the year and handled the logistics, invitations, ordering of food and other tasks.
  • Proofed and edited documentation for department to correct mistakes prior to publication.

Client Support Representative

The Office of NY City Public Advocate
New York , NY
2005.01 - 2005.12
  • The City Of New York, USA NY, Provided administrative and secretarial support for the department by assisting with drafting and editing reports and correspondence
  • Attended weekly meetings and prepared case evaluation reports -Contacted Federal and State Agencies on behalf of local constituents -Communicated with constituents and registered their case/complaints into the database -Followed up on progress and development with every individual case.
  • Researched, identified and responded to client inquiries expeditiously, providing reactive and proactive customer support.
  • Demonstrated strong sense of ownership for customer issues, displaying empathy and maintaining productive dialogue throughout open requests.
  • Updated client data and provided contact details to key stakeholders.

Executive Assistant

BNP/PARIBAS
New York , USA
2000.01 - 2004.01
  • Provided administrative and logistical support to the department by assisting with the editing of documents and memos, organizing conference meetings, screening incoming correspondence, planned events/conferences
  • Scheduled conference calls, organized calendars and made travel arrangements for bank executives
  • Entered invoices for payment -Assisted the Accounting and Financial department with invoice reconciliations, payroll and distribution of transportation vouchers -Archived bank records and worked on different projects as assigned.
  • Opened, read and replied to e-mails, letters and correspondence on behalf of executives.
  • Coordinated meeting and work schedules for staff teams and executives.
  • Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.

Education

Addis Ababa Ethiopia United Nations Certificates in Reproductive Health -

01.2022

Executive Master’s - Peace and Security Studies

IPSSA-Addis Ababa University
01.2016

Parenting skills CPR, AED, First Aid LinkedIn Certificate New Manager Foundations Coursera Certificates Project Management, Strategic Planning. -

Alison Online Learning
01.2006

Alison Distance learning

  • Achieving Personal Success
  • Human Resource concepts
  • Child Psychology and Development

Bachelor's degree - Political Science

City College of New York
05.2003

Associate Degree - Liberal Arts and Science

LaGuardia Community School
01.2002

New York State Dept of Health Nurse Aid certification program -

American Red Cross Adult

CPR -

Skills

  • Microsoft Word (proficient), Excel (proficient), Access (intermediate), PowerPoint (proficient), Internet Explorer(proficient), Word Perfect (proficient)
  • Interest
  • Documentation and Recordkeeping
  • Customer-Facing Communication
  • Interpersonal and Written Communication
  • Client Rapport Building
  • Report Writing
  • Reporting and Documentation
  • Report Preparation
  • Strategic Planning
  • Information Verification

Timeline

Migration Officer - The African Union Commission
2019.01 - 2023.04
Mortgage Officer/Client Services - svc department
2012.12 - 2016.12
Assistant to the Regional Desk Adviser - United Nations Population Fund
2009.01 - 2010.01
Program Associate/Administrative Support - United Nations Populations Fund
2005.12 - 2009.01
Client Support Representative - The Office of NY City Public Advocate
2005.01 - 2005.12
Executive Assistant - BNP/PARIBAS
2000.01 - 2004.01
- Addis Ababa Ethiopia United Nations Certificates in Reproductive Health,
IPSSA-Addis Ababa University - Executive Master’s, Peace and Security Studies
Alison Online Learning - Parenting skills CPR, AED, First Aid LinkedIn Certificate New Manager Foundations Coursera Certificates Project Management, Strategic Planning.,
City College of New York - Bachelor's degree, Political Science
LaGuardia Community School - Associate Degree, Liberal Arts and Science
American Red Cross Adult - New York State Dept of Health Nurse Aid certification program,
- CPR,
Elese Boale