Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Elettlia Addison-Phelps

Miami Gardens,FL

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Administrative Clerk

SDavis & Associates
Hollywood, FL
08.2024 - Current
  • Managed daily office operations, including scheduling appointments and managing incoming calls.
  • Prepared and processed documents such as invoices, reports, memos and correspondence.
  • Organized and maintained filing systems both electronically and manually.
  • Maintained accurate records of financial transactions using accounting software programs.
  • Reviewed all invoices for accuracy prior to processing payment requests.
  • Provided administrative support to the executive team.

Library Student Assistant

Miami Dade College - North Campus
Miami, FL
10.2022 - 04.2024
  • Assisted patrons with locating, checking out, and returning library materials.
  • Performed clerical duties such as filing, photocopying, and scanning documents.
  • Organized shelves and maintained an orderly collection of books and other resources.
  • Created promotional displays for upcoming events or book releases.
  • Greeted visitors upon arrival at the library entrance desk.
  • Contributed to library event setup and cleanup.

Member Service Representative

Convey Health
Miramar, FL
06.2022 - 04.2023
  • Provided support to members regarding account inquiries, processing transactions, and resolving issues.
  • Answered incoming calls regarding membership benefits and services.
  • Maintained accurate records of member interactions and transactions.
  • Verified identity information on new accounts using established procedures.

Education

Associate of Arts - Business Administration

Miami Dade College
Miami, FL
04-2024

High School Diploma -

Miami Carol City Senior High School
Miami Gardens, FL
06-2020

Skills

  • Correspondence Preparation
  • Data Compilation
  • Billing and Invoicing
  • Daily Reporting
  • Database entry
  • Customer follow-up
  • Verbal and written communication
  • Cash Management
  • Schedule Management
  • Documentation and Recordkeeping
  • Clerical Support

Certification

  • General Business Certification
  • Business Specialist Certification
  • Florida Notary License

Languages

English
Full Professional

References

References available upon request.

Timeline

Administrative Clerk

SDavis & Associates
08.2024 - Current

Library Student Assistant

Miami Dade College - North Campus
10.2022 - 04.2024

Member Service Representative

Convey Health
06.2022 - 04.2023

Associate of Arts - Business Administration

Miami Dade College

High School Diploma -

Miami Carol City Senior High School

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Elettlia Addison-Phelps