Summary
Overview
Work History
Education
Skills
Activities
References
Accomplishments
Work Availability
Work Preference
Certification
Interests
Timeline
Generic
Elexis Anderson

Elexis Anderson

Middleburg,FL

Summary

Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement. Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.

Overview

3
3
years of professional experience

Work History

Shift Lead

The Loop
05.2022 - Current
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
  • Trained and mentored new employees to maximize team performance.
  • Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
  • Enhanced customer satisfaction through effective conflict resolution and prompt service.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Completed cash and credit card transactions accurately using POS software.
  • Implemented quality control measures to ensure consistency in product offerings across shifts at the establishment.
  • Supported upper management during critical decision-making processes by providing valuable insights based on firsthand experiences from shift operations.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

Stylist/ Shipment

Maurice's in Oakleaf
11.2021 - 02.2022
  • Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
  • Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
  • Processed payments, entering sales in register for prompt customer service.
  • Enhanced client satisfaction by providing personalized styling advice and outfit recommendations.
  • Organized sales area and work station to showcase products and boost sales.
  • Created visual merchandising standards to ensure consistent brand representation across all store locations.
  • Handled incoming shipments, inventory control and restock.

Supervisor

Epic Theaters in Oakleaf
04.2021 - 11.2021
  • Responsible for handling customer inquires and complaints, ensuring customer satisfaction is met.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Completed cash and credit card transactions accurately using POS software.

Education

High School Diploma -

Middleburg High School
Middleburg, FL
05.2022

Skills

  • Decision-making capabilities
  • Customer service focus
  • Team motivation
  • Workplace Safety
  • Operations Monitoring
  • Loss Prevention
  • Cash Handling
  • Team Supervision
  • Staff Training and Development
  • Customer Service Management
  • POS System Operation
  • Team Collaboration and Leadership

Activities

  • Enrolled in St. John's River Community College
  • I'm currently looking into customer service careers
  • Currently have a Food Manager Certification

References

  • Christopher Macqueen, (904) 885-7194
  • Kennya Joaqui, (407) 485-8396
  • Kimberly Sasser, 904-527-0110

Accomplishments

  • Promoted to Shift Leader after only 1 year for exceptional performance.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

RemoteHybrid

Important To Me

Work-life balanceHealthcare benefitsCompany CultureWork from home optionPersonal development programsCareer advancement401k matchPaid time offStock Options / Equity / Profit Sharing

Certification

Food Manager Certification

Interests

Reading

Baking

Timeline

Shift Lead

The Loop
05.2022 - Current

Stylist/ Shipment

Maurice's in Oakleaf
11.2021 - 02.2022

Supervisor

Epic Theaters in Oakleaf
04.2021 - 11.2021

High School Diploma -

Middleburg High School

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Elexis Anderson