Elexis Esquivel
Overview
5
5
years of professional experience
Work History
BEHAVIOR TECHNICIAN
CENTRIA AUTISM
10.2022 - Current
- Collect, record, and summarize data while observing client behavior
- Worked with a team to support clients needs through a BIP
- A constant support to client as well as clients family with education and challenges
- Ensuring proper documentation completed in a timely manner following centria protocols
OFFICE ADMINISTRATOR
ERUS ENERGY
01.2022 - 09.2022
- Streamlined processes to track leads and send accurate invoices
- Utilized Excel to maintain accurate records to provide to senior executives
- Provide ongoing support to executive team and members to drive operations
- Maintain and set appointments via system calendar to ensure excellent customer experience
Customer Service & Sales
AT&T
01.2021 - 12.2021
- Work with customers to resolve questions and concerns related to service
- Utilized customer service skills to upsell products
- Adhered to all required regulations to meet or exceed quality assurance goalsgoodwill
06.2020 - 12.2020
- Sorted and organized donations
- Worked with team to meet daily restock goals
- Utilized team work to ensure all goals were met
head hostess/server | ihop
06.2019 - 03.2020
- Excellent customer service skills both in person and over the phone
- Highly skilled at conflict resolution between both customers and teammates
- Strong organizational skills
childcare specialist
08.2018 - 06.2019
- Sun valley community church, Experienced providing safe learning environment for children ages 0-12 years
- Worked with parents to ensure successful
Education
High School diploma -
2020
Skills
- Skills & Abilities
- Excellent customer service and conflict resolution skills
- 15 years call center experience
- Experienced up selling both in person and over the phone
- Quickly adapts to meet or exceed goals
- Data Collection
- Behavior Treatment Planning
- ABA Techniques
- Computerized Time Management Systems
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
BEHAVIOR TECHNICIAN
CENTRIA AUTISM
10.2022 - Current
OFFICE ADMINISTRATOR
ERUS ENERGY
01.2022 - 09.2022
Customer Service & Sales
AT&T
01.2021 - 12.2021
06.2020 - 12.2020
head hostess/server | ihop
06.2019 - 03.2020
childcare specialist
08.2018 - 06.2019