Hi, I’m
Elexis Garcia
Administrative Assistant
Amarillo,TX
Teachers open the door, but you must enter by yourself.
Zen proverb
Overview
11
years of professional experience
Work History
Creek Stone Integrated Medical
Administrative Assistant & Patient Coordinator
02.2023 - Current
Job overview
- Proactively addressed challenges of optimizing patient appointments to enhance satisfaction, foster healthier working environment, and contribute to clinic's financial health.
- We observed 15% increase in patient appointments scheduled per day leading to 20% increase in clinic revenue. My efforts not only significantly increased profit margins but also positively impacted staff satisfaction and impacted overall patient experience.
- Basic understanding of legal processes related to car accidents to navigate scheduling requirements and communication with lawyers as well as VA TriWest patients and government agencies.
- Acted as main point of contact for patients, doctors, and office staff by closely reviewing medical charts, maintaining high levels of communication, verifying insurance, and directing phone calls.
Lone Star Eye
Optometric Technician
10.2020 - 12.2021
Job overview
- Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.
- Input patient information and exam findings into EHR (electronic health records) system to facilitate accurate record-keeping.
- Conducted pretest procedures (Optos, topography, neurolens prism testing, OCT scanning) as well as Lipiflow treatments.
- Instructed patients on contact lens insertion and removal care guidelines for soft, hard, and scleral lenses for keratoconus.
Austin Vision Center
Optometric Assistant
10.2018 - 03.2020
Job overview
- Explained test results to patients to provide clear understanding of their vision status.
- Maintained accurate patient records, including test results, medical history, and treatment plans.
- Initiated prescription orders and communicated with patients to convey prescription instructions and usage information.
Vision Works
Supervisor
11.2013 - 10.2018
St. David's Medical Center
Patient Care Technician
11.2012 - 09.2013
Education
Discord, Canva, AI
Austin Community College- Currently Attending , Austin, TX
Associate of Science from Environmental Science
SEO Certification
2023
Skills
- Microsoft Office Suite: Proficient in word, Excel, Power Point, Canva, and outlook for document creation, data analysis, presentations, and email management
- Calendar Management: Ability to use scheduling tools and software to manage appointments, meetings, and events
- Database Management: Competence in data entry, record keeping, and maintaining databases
- Organization: Strong organizational skills to manage multiple tasks, priorities, and deadlines
- Verbal, Written, Note taking: Clear and effective communication skills in person, over the phone, composing emails, memos, and reports
- Attention to detail and problem solving: Error-free work and ability to identify issues and implement solutions proactively
- Adaptability: Flexibility to adapt to changing priorities and tasks
- Confidentiality: Maintaining confidentiality of sensitive information such as legal, medical, and government documents
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Administrative Assistant & Patient Coordinator
Creek Stone Integrated Medical
02.2023 - Current
Optometric Technician
Lone Star Eye
10.2020 - 12.2021
Optometric Assistant
Austin Vision Center
10.2018 - 03.2020
Supervisor
Vision Works
11.2013 - 10.2018
Patient Care Technician
St. David's Medical Center
11.2012 - 09.2013
Discord, Canva, AI
Austin Community College- Currently Attending
Associate of Science from Environmental Science
SEO Certification
Summary
Diligent Administrative Assistant with a proven track record of optimizing office efficiency. Meticulous organizer and effective communicator, adept at managing calendars and ensuring smooth daily operations. Dedicated to delivering high-quality administrative support in dynamic work environments. Committed to the pursuit of excellence and guided by the wisdom that loyalty and perseverance are the cornerstones of lasting success.
Professional Development
Staying abreast of industry trends and embracing new technologies to enhance efficiency and effectiveness.
Actively seeking opportunities for growth and engage in networking to expand my knowledge base, ensuring I contribute effectively to evolving demands of administrative roles.
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