Experienced worker with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision.
Overview
10
10
years of professional experience
Work History
Senior Clerk
Evergy
12.2020 - Current
Performs clerical duties requiring the exercise of judgment and analysis
Utilize word, excel, et
Produced high-quality communications for internal and external use.
Developed strong relationships with vendors to negotiate favorable terms for contracts and purchases.
Informed and supported business leaders through consistent communication and administrative support duties.
Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
Managed incoming correspondence, ensuring proper distribution and timely response from appropriate personnel.
Prioritized workload effectively managing multiple tasks at once maintaining focus under pressure while meeting deadlines consistently.
Provided administrative support for senior leadership during critical decision-making processes or high-profile projects.
Learned and adapted quickly to new technology and software applications.
Excellent communication skills, both verbal and written.
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Billing Specialist/Administrative Assistant
Hyatt Home Health Care, Inc.
03.2018 - Current
Run background checks, FCSR, and LEIE
Used data entry skills to accurately document and input statements.
Implemented dispute resolution protocols that resulted in faster resolution times while preserving positive business relationships with clients.
Handled account payments and provided information regarding outstanding balances.
Generated and submitted invoices based upon established accounts receivable schedules and terms.
Ensured compliance with industry regulations by staying up-to-date on changes in billing rules and guidelines.
Prepared and submitted monthly billing reports to management for financial overview.
Identified, researched, and resolved billing variances to maintain system accuracy and currency.
Excellent communication skills, both verbal and written.
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Scheduled office meetings and client appointments for staff teams.
Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Adaptable and proficient in learning new concepts quickly and efficiently.
Community Access/House Supervisor
DSP
02.2017 - 12.2019
Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
Fostered an inclusive work environment that valued diversity among staff members and encouraged collaboration across disciplines.
Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
Conducted regular rounds on all units to assess overall functioning of the department while addressing any issues or concerns that arose.
Provided emergency response during shifts and when on-call.
Communicated with patients, ensuring that medical information was kept private.
Managed time efficiently in order to complete all tasks within deadlines.
Customer Service/Sales
K-Mart Department Store
06.2014 - 04.2018
Participated in regular staff meetings to discuss strategies for improving overall store performance and team collaboration efforts.
Handled customer returns efficiently, minimizing loss and maintaining customer satisfaction through effective communication skills.
Managed efficient cash register operations.
Provided exceptional services and pleasant shopping experiences to retail customers.
Assisted in inventory management tasks, ensuring accurate stock levels for optimal store performance.
Conducted regular audits of cash registers, ensuring accuracy in daily financial transactions and minimizing discrepancies.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Professional Soccer Player at Tacoma Defiance, Dundalk FC, Forward Madison FCProfessional Soccer Player at Tacoma Defiance, Dundalk FC, Forward Madison FC