Elexis McGill
Brooklyn Park,MN
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments and parent communication. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
6
6
years of professional experience
Work History
Pre-k Assistant
Excell Academy for Higher Learning
01.2020 - Current
- Worked closely with Infinite Campus during the lunch process, taking attendance, and entering data in when needed.
- Boosted parent involvement through regular communication, conferences, and family-oriented events.
- Collaborated with fellow teachers to develop interdisciplinary lesson plans that connected subject areas for an enhanced learning experience.
- Assisted lead teacher with planning and executing field trips tied to curriculum objectives, enriching the educational experience for students.
- Maintained accurate records of student progress, using data-driven decision-making to inform instructional practices.
- Organized materials for daily use ensuring smooth transitions between activities during instruction time while minimizing disruptions in learning flow.
Customer Service
JCPenney
04.2018 - 09.2019
- Provided excellent customer service to exceed customer expectations.
- Resolved issues and maintained customer service standards.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Presented feedback to management on customer service trends and improvement areas.
- Trained new hires on customer service policies and procedures.
- Managed specialist team to provide technical assistance and customer service.
- Provided sales and customer service assistance to walk-in traffic
Education
Attended for 3 years -
Georgia State University Perimeter College
Atlanta, Georgia09.2022
High School Diploma -
Wayzata High School
Plymouth, MN05.2019
Skills
- Classroom Organization
- Conflict Resolution
- Patience and Empathy
- Computer Literacy
- Active Listening
- First Aid and CPR
- Health and Safety
- Time Management
- Problem Solving
- Parent-Teacher Communication
- Positive Reinforcement
- Flexible Work Schedule
Timeline
Pre-k Assistant
Excell Academy for Higher Learning
01.2020 - Current
Customer Service
JCPenney
04.2018 - 09.2019
Attended for 3 years -
Georgia State University Perimeter College
High School Diploma -
Wayzata High School
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