Elexus Henry
Aubrey,TX
Summary
Driven by a commitment to health equity, I excelled as a Health Equity Intern at Racial Equity Group LLC, forging key partnerships and spearheading research to tackle health disparities. The adeptness in Data Management and Teamwork, alongside a fast-learning ability, significantly contributed to identifying and addressing the root causes of health inequity. Driven to learn quickly, advance computer proficiency and training in industry operations. Solid background in field and office settings supporting team needs. Flexible and hardworking team player focused on boosting productivity and performance with conscientious and detail-oriented approaches.
Overview
5
5
years of professional experience
Work History
Health Equity Intern
Racial Equity Group LLC
10.2023 - Current
- Engaged in meaningful partnerships with community and nonprofit organizations (examples Education is freedom, national association of chronic disease directors)
- Became knowledgeable about the social determinants of health and the impacts to health equity on local, regional and national levels
- Strategized effective ways to identify and modify root causes of health inequity
- Engaged in and conducted research aimed at improving health disparities
- Conducted research and special projects, facilitated community outreach and engagement, assisted with focus group interviews of community stakeholders, conducted marketing and public relations of events
Customer Service Representative
Teleperformance USA
09.2019 - 05.2021
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Responded to customer requests for products, services, and company information.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Education
Associate Degree in Nursing -
Albany State University
Albany, GAHigh School Diploma -
Lone Star High School
Frisco, TX06.2019
Skills
- Teamwork and Collaboration
- Problem-Solving
- Multitasking and Organization
- Interpersonal and Social Skills
- Data Management
- Computer Skills
- Fast Learner
Timeline
Health Equity Intern
Racial Equity Group LLC
10.2023 - Current
Customer Service Representative
Teleperformance USA
09.2019 - 05.2021
Associate Degree in Nursing -
Albany State University
High School Diploma -
Lone Star High School
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