Dynamic Team Lead with a proven track record at Perfect Partners Behavioral Health, excelling in coaching and mentoring staff while enhancing workplace safety. Skilled in behavioral management and relationship building, I foster a collaborative environment that promotes employee growth and patient well-being, ensuring high-quality care and support for diverse needs.
Overview
5
5
years of professional experience
Work History
Team Lead
Perfect Partners Behavioral Health
08.2024 - Current
Trained new team members by relaying information on company procedures and safety requirements.
Promoted a positive work environment by fostering teamwork and open communication.
Served as a role model for the team by demonstrating strong leadership, professionalism, and commitment to company policy, procedures, and values at all times.
Coached team members in techniques necessary to complete job tasks.
Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
Covered open shifts and found coverage for short shifts.
Conducted regular progress reviews with individual team members to identify areas for improvement and provide guidance on career development opportunities.
Established open and professional relationships with team members to achieve quick resolutions for various issues.
Maintained overall safe work environment with employee training and enforcement of safety procedures.
Direct Care Staff Member
Perfect Partners Behavioral Health
05.2024 - 08.2024
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Documented patient progress through detailed record-keeping, contributing to ongoing evaluation of care plans effectiveness.
Enhanced patient well-being by providing compassionate and attentive care in daily routines.
Transported individuals to events and activities, medical appointments, and shopping trips.
Assisted with personal hygiene tasks for improved health and dignity of patients.
Supported patients with mobility challenges, utilizing proper techniques to prevent injury and promote independence.
Helped clients manage money, pay bills, and shop for groceries or personal items.
Provided medication management, ensuring accurate administration and adherence to prescribed schedules.
Safeguarded patients by closely monitoring their behavior and intervening during crises when necessary.
Remained alert to problems or health issues of clients and competently responded.
Developed essential life skills in patients through hands-on training in areas such as budgeting, cooking, and self-care practices.
Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
Contributed to the overall functioning of the facility by performing administrative tasks such as scheduling appointments or updating records as needed.
Documented client progress and services performed, reporting changes in client condition to manager or supervisor.
Implemented individualized care plans to meet individual needs of each client.
Direct Care Staff Member
Ozark Behavioral Health
09.2022 - 04.2024
Provided emotional support to patients during difficult times, fostering a sense of trust and psychological wellbeing.
Assisted patients with daily living activities such as bathing, dressing, grooming, and feeding for improved quality of life.
Delivered exceptional service by prioritizing patient safety while maintaining confidentiality according to HIPAA guidelines.
Facilitated recreational activities for patients that promoted socialization, physical activity, and cognitive stimulation.
Maintained detailed records of patient progress, ensuring accurate information was readily available for healthcare providers and family members.
Managed challenging behaviors effectively using appropriate de-escalation techniques and crisis intervention strategies when necessary.
Enhanced patient well-being by providing compassionate and individualized care tailored to their specific needs.
Utilized active listening skills in order to understand each patient''s unique needs, preferences, and goals for their care plan execution.
Monitored and assisted residents through individual service plans.
Ensured clean and comfortable living environments through diligent housekeeping duties catered towards individual preferences whenever possible.
Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Educated patients on self-care practices with the goal of increasing independence levels where appropriate.
Documented vitals, behaviors, and medications in client medical records.
Direct Care Staff Member
B.J. Price Behavioral Health
04.2020 - 08.2022
Utilized crisis intervention techniques effectively during emergencies, ensuring safety of both patients and staff members involved.
Established strong rapport with patients, fostering trust and open communication for better understanding of individual needs.
Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing.
Documented client progress and services performed, reporting changes in client condition to manager or supervisor.
Guided patients toward achieving personal goals by offering emotional support, encouragement, and practical advice.
Administered medications or treatments such as catheterizations, irrigations or enemas as directed by physician or nurse.
Improved communication between staff members by implementing a streamlined system for sharing pertinent information about patient needs and progress.
Recognized and reported abnormalities or changes in patients' health status to case manager.
Maintained cleanliness and organization of living spaces for a safe and comfortable atmosphere conducive to healing.
Monitored progress and documented patient health status changes to keep care team updated.
Monitored clients to assess and report physical and behavioral changes to supervisors.
Assisted disabled clients to support independence and well-being.
Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Guided patients to restroom to support bladder and bowel relief requirements.
Entrusted to handle confidential and sensitive situations in professional matter.
PA Consultant and Telemedicine at Quality Health Partners & Inland Behavioral HealthPA Consultant and Telemedicine at Quality Health Partners & Inland Behavioral Health
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