Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Elfren Valle

Hartford

Summary

Experienced barber and business owner with a strong background in client relationship management and appointment scheduling at New Game Barbershop. Achievements include delivering outstanding customer service and upholding rigorous sanitation standards, resulting in a loyal clientele and improved operational efficiency. Bilingual in Spanish and English, facilitating effective communication with a diverse customer base.

Overview

21
21
years of professional experience

Work History

Barber/Owner/Operator

New Game Barbershop, LLC
Hartford
09.2019 - Current
  • Delivered exceptional customer service to ensure client satisfaction and repeat visits.
  • Maintained the cleanliness and organization of workstations and tools throughout shifts.
  • Advised clients on hairstyle options based on face shapes and personal preferences.
  • Managed appointment schedules to optimize workflow and reduce wait times.
  • Established a professional relationship with clients by providing quality haircuts and styling services.

Team Member

Dunkin Donuts
Hartford
12.2017 - Current
  • Provided excellent customer service during high-volume shifts at a busy coffee shop.
  • Operated coffee machines and other equipment to prepare beverages and food items.
  • Maintained the cleanliness of workstations, dining areas, and equipment throughout the day.
  • Performed opening and closing duties, such as setting up displays, restocking items, and cleaning the sales floor. Collaborated with team members to ensure efficient workflow during peak hours.
  • Collaborated with team members to ensure efficient workflow during peak hours.
  • Restocked inventory supplies to maintain product availability for customers.
  • Rotated through series of different stations based on team needs.
  • Built and maintained working relationships with peers and upper management.

Barber

Blenz Barbershop
Hartford
03.2005 - 09.2019
  • Mentored new staff to enhance personal growth and increase productivity.
  • Kept up to date on new trends in men's hairstyles and facial hair designs.
  • Provided excellent customer service by responding quickly to inquiries or complaints.
  • Handled incoming phone calls and scheduled appointments.
  • Performed various cuts, trims and shaves using clippers, scissors and razors.
  • Supervised front-end of salon, booked appointments, inventoried sales area and coordinated employee schedules to maximize operations.
  • Recommended hair styles to compliment clients' facial features and coloring.
  • Attended continuing education classes related to barbering techniques.
  • Adhered to state regulations regarding licensing requirements.
  • Pre-booked future appointments to increase repeat business.
  • Inspected equipment regularly to ensure proper functioning before use.
  • Set up workstation and treatment room with products, equipment, and supplies to facilitate services .

Line Cook

Taco Bell
South Windsor
06.2009 - 10.2012
  • Prepared food items according to established recipes and safety standards.
  • Maintained cleanliness and organization of kitchen workstations and equipment.
  • Assisted in managing inventory levels and restocking supplies as needed.
  • Collaborated with team members to ensure timely food preparation during peak hours.
  • Operated kitchen equipment safely and efficiently, following all safety protocols.

Lead Ramp Agent

Northwest Airlines
Windsor Locks
04.2007 - 06.2009
  • Operated ground support equipment for aircraft servicing.
  • Communicated with flight crews about cargo status.
  • Enforced safety procedures while directing ground personnel in the safe operation of equipment.
  • Communicated effectively with pilots regarding arrival and departure times, weather conditions and other pertinent information.
  • Collaborated with airline personnel regarding changes in departure times or gate assignments.
  • Prepared documents related to flight operations such as load sheets, gate passes, manifests.
  • Followed safety protocols during ramp operations consistently.
  • Coordinated with team members to ensure timely aircraft turnaround.
  • Conducted pre-flight inspections on equipment before use.
  • Followed safety procedures such as using reflective gear while working on the ramp.
  • Loaded and unloaded baggage and other cargo, transporting to and from aircraft.
  • Operated conveyor belts, push-back tractors and aircraft tugs daily.

Ramp Agent

Delta Airline
Windsor Locks
02.2005 - 10.2007
  • Operated ground support equipment for aircraft servicing.
  • Communicated with flight crews about cargo status.
  • Followed safety protocols during ramp operations consistently.
  • Coordinated with team members to ensure timely aircraft turnaround.
  • Conducted pre-flight inspections on equipment before use.
  • Followed safety procedures such as using reflective gear while working on the ramp.
  • Loaded and unloaded baggage and other cargo, transporting to and from aircraft.
  • Operated conveyor belts, push-back tractors and aircraft tugs daily.

Education

High School Diploma -

East Hartford High
East Hartford
05-2002

Skills

  • Appointment scheduling
  • Customer service
  • Inventory control
  • Effective communication
  • Sanitation practices
  • Food safety procedures
  • Food preparation
  • Equipment maintenance
  • Team collaboration
  • Problem solving
  • Time management
  • Attention to detail
  • Food allergy awareness
  • Adaptability in work ethic
  • Fluent in Spanish and English
  • Cash handling

References

References available upon request.

Timeline

Barber/Owner/Operator

New Game Barbershop, LLC
09.2019 - Current

Team Member

Dunkin Donuts
12.2017 - Current

Line Cook

Taco Bell
06.2009 - 10.2012

Lead Ramp Agent

Northwest Airlines
04.2007 - 06.2009

Barber

Blenz Barbershop
03.2005 - 09.2019

Ramp Agent

Delta Airline
02.2005 - 10.2007

High School Diploma -

East Hartford High

Similar Profiles

CREATE PROFILE