Elgin Jamison
Baltimore,MD
Summary
Highly observant and disciplined security professional with over two decades of experience in public safety, loss prevention, and private security. Proven ability to defuse conflicts, respond to emergencies, and maintain order in high-pressure environments. Skilled in surveillance, patrol, and incident reporting with certifications in Taser, Baton, Handcuffing, and OC Spray. Experienced in bail enforcement and corporate security operations.
Professional security specialist with strong background in maintaining safety and order. Skilled in surveillance, conflict resolution, and access control. Known for effective team collaboration and flexibility to adapt to changing needs. Reliable and results-driven, excelling in client service and emergency response.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Armed/Unarmed Security Guard
Miles Davis Protection Services
07.2025 - Current
- Escort employees, visitors, and high-profile individuals as required.
- Prepare clear and detailed incident reports and coordinate with law enforcement when necessary.
- Maintain situational awareness and de-escalate conflicts using verbal and tactical techniques.
- Respond promptly to emergencies, alarms, and disturbances, ensuring safety of personnel and property.
- Enforce client policies, manage access control, and monitor CCTV surveillance systems.
- Conduct regular patrols to deter theft, vandalism, and unauthorized activity.
- Provide armed and unarmed security services for commercial, residential, and event properties.
Owner Operator
Heavy LLC
06.2024 - Current
- Manage end-to-end logistics and transportation operations as a business owner.
- Coordinate freight scheduling, routing, and delivery ensuring on-time performance and customer satisfaction.
- Maintain compliance with DOT regulations, vehicle maintenance, and safety standards.
- Oversee client communications, invoicing, and account management to drive repeat business and growth.
- Utilize industry software and mobile tools to optimize delivery efficiency and load tracking.
Assistant Manager
Comcast
06.2015 - 06.2024
- Streamlined operational processes to enhance team efficiency and productivity.
- Mentored junior staff, fostering skill development and knowledge retention.
- Led cross-functional initiatives to improve customer satisfaction and service delivery.
- Analyzed performance metrics to identify areas for continuous improvement.
- Developed training programs that increased employee engagement and retention rates.
- Implemented strategic planning sessions to align departmental goals with organizational objectives.
- Facilitated regular team meetings to ensure clear communication and collaboration among members.
- Coordinated project timelines and resources to meet critical deadlines effectively.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
CDL Armored Truck Driver
Dunbar Armored
01.2012 - 06.2015
- Operated armored truck following strict security protocols to ensure safe transport of valuables.
- Conducted pre-trip inspections to verify vehicle safety and compliance with regulations.
- Collaborated with team members to develop efficient routes, minimizing transit times while adhering to schedules.
- Monitored communication systems for real-time updates and alerts during transport operations.
- Trained new drivers on safety procedures, operational protocols, and emergency response techniques.
- Implemented best practices for inventory management and cash handling to reduce discrepancies.
- Led initiatives to enhance driver performance through continuous feedback and training sessions.
- Maintained safety and security of armored vehicles by properly securing valuables, locking vehicle doors and consistently observing surroundings.
- Communicated with dispatch to discuss and report disturbances or occurrences on route.
- Guarded valuables and money bags during transfer and receipt to guarantee safe delivery.
- Performed pre-trip inspections on armored truck by checking fluid levels, signals, brakes and engine functionality.
- Prepared incident reports by noting location, time, date and conditions surrounding incident,.
- Demonstrated exceptional attention to detail in verifying delivered currency amounts against invoices and receipts.
- Collaborated closely with team members to ensure seamless coordination during high-value cargo transports.
Bail Bonds Agent
Independent Contractor
01.2001 - 01.2012
- Assisted in locating and apprehending fugitives who failed to appear in court.
- Managed bail bond paperwork, court filings, and compliance tracking.
- Maintained strong working relationships with local law enforcement and legal professionals.
- Negotiated bond agreements while ensuring adherence to legal and ethical standards.
- Trained in de-escalation, surveillance, and field investigation techniques.
Education
High School Diploma -
Germanna Community College
Locust Dale, VA06-2011
Skills
- Surveillance & Patrol Techniques
- Conflict Resolution & De-escalation
- Access Control & Emergency Response
- Bail Recovery Operations
- Report Writing & Communication
- Customer Relations
- Law Enforcement Collaboration
- Microsoft Office & CCTV Systems
- Report writing
- Stress tolerance
- Building security
- Property patrol
- Security equipment operation
- CCTV monitoring
- Perimeter patrol
- Alarm investigation
- Incident reporting
- Emergency response coordination
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 20 staff members.
- Collaborated with team of 50 in the development of Security Processes and Procedures in cash handling and Reconciliation
Certification
- Taser Certification
- Baton Certification
- Handcuffing Certification
- OC Spray Certification
- Maryland State Issued Handgun Permit
Timeline
Armed/Unarmed Security Guard
Miles Davis Protection Services
07.2025 - Current
Owner Operator
Heavy LLC
06.2024 - Current
Assistant Manager
Comcast
06.2015 - 06.2024
CDL Armored Truck Driver
Dunbar Armored
01.2012 - 06.2015
Bail Bonds Agent
Independent Contractor
01.2001 - 01.2012
High School Diploma -
Germanna Community College
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