Summary
Overview
Work History
Education
Skills
Languages
Websites
Timeline
Generic

Elhadj Marre

San Antonio,TX

Summary

Dedicated professional with strong customer service skills, adept at managing client interactions and ensuring satisfaction. Committed to enhancing operations through effective communication and teamwork. Detail-oriented individual with a proven track record in organizing workspaces and managing appointments. Skilled in problem-solving and team collaboration, contributing to seamless salon and retail operations. Proactive assistant known for exceptional organizational and communication skills. Experienced in inventory management, appointment scheduling, and providing outstanding customer service, ready to drive operational efficiency.

Overview

1
1
year of professional experience

Work History

Assistant

Heidi and Jojo African Hairbraiding
San Antonio, Texas
08.2024 - 10.2025
  • Maintained cleanliness and organization of the salon environment and workstations.
  • Scheduled appointments and managed client inquiries via phone and in-person.
  • Collaborated with team members to ensure smooth salon operations daily.
  • Handled inventory management by tracking product usage and restocking supplies.
  • Greeted visitors, clients and guests in a professional manner.
  • Organized and maintained filing systems for documents and records.
  • Entered data into databases accurately and efficiently.
  • Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
  • Assisted in the preparation of reports, presentations and correspondence.
  • Ensured office equipment was operational, stocked with supplies and maintained in a clean condition.
  • Gathered and sorted data for reports and files.
  • Scheduled meetings, appointments and travel arrangements for staff members.

Sales Associate

Foot Locker
San Antonio, Texas
11.2024 - 05.2025
  • Assisted customers with product selection and inquiries.
  • Processed transactions using point-of-sale systems efficiently.
  • Maintained product displays and ensured stock availability.
  • Collaborated with team members to enhance customer service experience.
  • Handled returns and exchanges according to store policy.
  • Ensured cleanliness and organization of the sales floor area.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided exceptional customer service.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Handled customer complaints in a professional manner.
  • Answered incoming telephone calls to provide store, products and services information.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Used technology resources to assist customers in locating and selecting items.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Placed special orders or called other stores to find desired items.
  • Bagged or packaged purchases and wrapped gifts.

Dasher/Food Delivery Driver

DoorDash
San Antonio, Texas
08.2024 - 10.2024
  • Delivered food orders promptly to customers at designated locations.
  • Communicated effectively with customers regarding order status and delivery times.
  • Followed navigation tools to ensure efficient route planning during deliveries.
  • Adhered to safety protocols while handling food items during transportation.
  • Delivered food orders to customers in a timely manner according to Dasher app instructions.
  • Verified order accuracy upon pickup from restaurant and ensured that all items were included before departing for delivery.
  • Communicated effectively with restaurant staff about any issues related to food orders or delivery instructions.
  • Utilized problem-solving skills to handle difficult customer inquiries or complaints regarding food orders or services.
  • Maintained an organized, clean and safe vehicle at all times.

Education

High School Diploma -

The University of Texas At San Antonio
San Antonio, TX
06-2028

Skills

  • Customer service
  • Time management
  • Team collaboration
  • Inventory management
  • Appointment scheduling
  • Effective communication
  • Workload management
  • Administrative duties
  • Relationship building
  • Problem-solving
  • Sales support
  • Problem solving
  • Communication skills
  • Problem resolution
  • Team management
  • Organization
  • Project planning
  • Public speaking

Languages

English
Professional
Wolof
Professional

Timeline

Sales Associate

Foot Locker
11.2024 - 05.2025

Assistant

Heidi and Jojo African Hairbraiding
08.2024 - 10.2025

Dasher/Food Delivery Driver

DoorDash
08.2024 - 10.2024

High School Diploma -

The University of Texas At San Antonio

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