El Hadji Abdoulaye Bado Gueye
Kent
Summary
Service-oriented delivery professional with demonstrated record of road safety and clean driving history. Familiar with logging daily activities, coordinating customer paperwork and collecting payment. Plans and manages efficient routes to maximize deliveries and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Amazon Delivery Driver
El hadji
Kent
01.2024 - Current
- Performed pre-trip inspections of delivery vehicle according to company guidelines.
- Improved project completion time, multi-tasking operations on heavy equipment’s • Delivered packages efficiently while maintaining a high level of customer service.• Followed safety and traffic regulations to ensure timely deliveries.• Used tracking technology to optimize routes and maintain delivery accuracy.
- Contacted customers prior to delivery to coordinate delivery times.
Protective Security Officer CVCS,
El Hadji Abdoulaye bado gueye
Kent
02.2021 - 09.2024
- Administered first aid for minor medical situations and contacted paramedics for medical emergencies.
- Monitored CCTV systems to ensure safety and security of premises.
- Developed relationships with local law enforcement agencies for assistance in crisis response scenarios. • Ensured the safety and security of premises, personnel, and assets.• Monitored surveillance systems and conducted routine patrols.• Responded to incidents and assisted in emergency situations.• Provided excellent customer service while enforcing security protocols.
Customer Service Representative Team Lead
El hadji
Kent
12.2019 - 03.2021
- Maintained accurate records of employee attendance, vacation days and sick leave requests.
- Led department and supported team leads with process and personnel needs.
- Guided employees in handling difficult or complex problems. • Assisted customers by resolving inquiries and providing product support.• Handled high-volume calls while maintaining professionalism and accuracy.• Used problem-solving skills to ensure customer satisfaction and retention.
- Researched and prepared reports required by management or governmental agencies.
- Assessed team workloads to ensure adequate coverage during peak periods of demand.
Education
MBA - Master
University of Kent
La France, SC12-2034
BBA -
ISM collage
Dakar Senegal03-2022
High School Diploma -
Les Cracks
Louga Senegal 07-2018
Skills
- Financial analysis
- Project management
- Data analysis
- Customer relationship management
- Team building
- Effective communication
- Problem solving
- FLUENT IN [LANGUAGE]
- Dependable and reliable
- Package scanning
- Adaptability and flexibility
- Vehicle cleaning and maintenance
- Clean driving record
- Local delivery
- Clear communication
- Customer interaction
- Vehicle maintenance
- Inventory management
- Customer service
Languages
English
Native/ Bilingual
French
Professional
Timeline
Amazon Delivery Driver
El hadji
01.2024 - Current
Protective Security Officer CVCS,
El Hadji Abdoulaye bado gueye
02.2021 - 09.2024
Customer Service Representative Team Lead
El hadji
12.2019 - 03.2021
MBA - Master
University of Kent
BBA -
ISM collage
High School Diploma -
Les Cracks