Dynamic leader and adept problem-solver with a proven track record at Allied Universal Security Services. Excelled in managing complex security operations, enhancing client satisfaction through tailored solutions, and leading teams under pressure. Skilled in communication and computer program literacy, consistently delivering results by leveraging a comprehensive skill set to meet and exceed employer expectations.
As a Social Service Worker at Highland Care Center, I provided crucial support and assistance to individuals and families in need. I assessed clients' needs, developed intervention plans, and connected them with necessary resources and services for housing and mental health needs. Additionally, I conducted home visits, facilitated support groups, and advocated for clients' rights and well-being.
As a Transportation Manager at Copper Ridge Healthcare, I coordinated and managed the transportation services for the multiple facilities, ensuring the timely and safe transport of residents to and from hospitals. I developed transportation schedules, coordinated vehicle maintenance, and trained transportation staff to uphold safety standards. Additionally, I maintained communication with residents and their families to address any transportation-related concerns and ensure a high level of service.
As a Security Account Manager at Allied Universal, I managed a team of security personnel and oversaw the security operations for various client sites. I ensured that all security protocols and procedures were implemented effectively to maintain a safe and secure environment. Additionally, I liaised with clients to understand their security needs and provided tailored solutions to meet their requirements. My strong leadership and planning skills contributed to the efficient management of security operations and the satisfaction of clients.