ELHAM BEHZAD
Alexandria,VA
Summary
Managed site security by monitoring surveillance, patrolling, and enforcing access controls, while responding quickly to alarms and emergencies. Supported IT operations in a mid-sized data center by installing and maintaining servers and network equipment, handling cabling, troubleshooting basic issues, and keeping accurate documentation. Worked closely with teams to ensure smooth and secure daily operations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Control Room Operator
FIRST COAST SECURITY
Sterling, VA
03.2025 - Current
- Secured premises in control room and personnel patrolling property.
- Monitored surveillance equipment, inspecting buildings, access points and permitting entry.
- Prevented losses and damage reporting irregularities, informing/enforcing violators of policy and procedures and looking out for trespassers.
- Responded to alarms, emergencies, suspicious activity in a timely manner.
Data Center Technician
NORTHPOINT DATA SOLUTIONS
Seattle, WA
06.2021 - 02.2023
- Installed and maintained servers and networking hardware in a mid-sized data center.
- Performed racking, stacking, and cabling (Cat6 and fiber) for new deployments.
- Assisted with basic network diagnostics and equipment power cycling.
- Documented all work orders and updated inventory records.
- Worked closely with support teams to ensure system availability and respond to service tickets.
Data Center Technician
NATION FIELD
Seattle
03.2019 - 04.2021
- Resolved escalated customer requests regarding data center services in a timely manner.
- Developed scripts to automate various tasks related to maintaining the health of the data center environment.
- Assisted in developing new processes and procedures for managing the day-to-day operations of the data center environment.
Education
Bachelor of Science (B.S.) - Computer Science
Rana University
07.2018
Skills
- Troubleshooting, Software, Networking, Java, Patch panels, IP connectivity, Operating system, Hardware, Python, Linux administration, Rack/Stack servers, Fiber/Copper cabling, Cloud support
Certification
- CompTIA A+
- Advanced Networking, Virtualization and IT Security
- Machine Learning with Python
- Google IT Support
Timeline
Control Room Operator
FIRST COAST SECURITY
03.2025 - Current
Data Center Technician
NORTHPOINT DATA SOLUTIONS
06.2021 - 02.2023
Data Center Technician
NATION FIELD
03.2019 - 04.2021
Bachelor of Science (B.S.) - Computer Science
Rana University