Summary
Overview
Work History
Education
Skills
References
Accomplishments
Timeline
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Elham Marshall

Grand Rapids,MI

Summary

Highly efficient professional offering many years of performance in fast-paced and challenging administrative environments. Resourceful team player focused on developing efficient processes using knowledge of HR administration, recruiting, and employee records management. Adaptable and strategic with strong software proficiency.

Overview

10
10
years of professional experience

Work History

Administrative Assistant

ABC Warehouse
02.2016 - 08.2018
  • Managed daily office operations and maintained organized filing systems.
  • Coordinated scheduling for meetings and appointments across departments.
  • Prepared correspondence and internal documents using office software.
  • Supported onboarding processes by preparing new employee materials.
  • Handled incoming calls and directed inquiries to appropriate personnel.
  • Created reports to summarize office activities and project statuses.
  • Collaborated with team members to improve administrative workflows and procedures.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.

Shift Supervisor

Rite Aid
11.2018 - 06.2022
  • Supervised daily operations ensuring compliance with company policies.
  • Coordinated team schedules to meet staffing needs effectively.
  • Addressed customer inquiries and resolved issues promptly.
  • Collaborated with management to implement promotional strategies in-store.
  • Provided on-the-job training to new staff members.
  • Communicated clearly with employees regarding job duties, expectations, and policies.
  • Addressed any issues that arose during the shift in a proactive manner.
  • Monitored staff performance to ensure quality standards were met.
  • Assisted upper management with daily operations to meet standards of service and quality.

Infusion Pharmacy Technician

Trinity Health Saint Mary's
07.2022 - Current
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Precisely measured and combined ingredients to deliver scrupulous formulation on customer compound prescription orders.
  • Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.

Pharmacy Buyer

Trinity Health Hospital
01.2025 - Current
  • Created purchase orders and tracked deliveries to ensure timely arrivals.
  • Conducted research to identify and evaluate potential vendors.
  • Ensured compliance with procurement laws and regulations.
  • Implemented processes to enhance efficiency in purchasing operations.
  • Resolved discrepancies between purchase orders and invoices effectively.
  • Developed purchasing and sales strategies aligned with company budgets.
  • Coordinated interdepartmental activities to guarantee timely delivery of items.
  • Analyzed historical data to forecast future product demand.

Education

Bachelor of Science - Health Administration

Davenport University
Grand Rapids, MI
04.2025

Skills

  • Personnel records management
  • HR policies
  • Administrative skills
  • Online position posting
  • Microsoft Office and DocuSign
  • Effective planning
  • Computer literacy

References

References available upon request.

Accomplishments

  • Honors student

Timeline

Pharmacy Buyer

Trinity Health Hospital
01.2025 - Current

Infusion Pharmacy Technician

Trinity Health Saint Mary's
07.2022 - Current

Shift Supervisor

Rite Aid
11.2018 - 06.2022

Administrative Assistant

ABC Warehouse
02.2016 - 08.2018

Bachelor of Science - Health Administration

Davenport University