Eli Davis
champaign,United States
Summary
Experienced in guest services with a proven ability to create positive customer experiences. Skilled in clear communication, organized recordkeeping, and quick problem-solving. Known for being approachable and building strong relationships, while maintaining a welcoming and professional atmosphere.
Overview
5
5
years of professional experience
2
2
Certifications
Work History
General Merchandise Clerk
Meijer
Champaign, United States
01.2024 - Current
- Sorted and displayed shelves to make them customer ready and aesthetically pleasing
- Reorganized and restocked misplaced merchandise, ensuring seamless customer experience and maximizing sales opportunities in a fast-paced retail environment
Assistant Lighting Director
Opera in the Ozarks
Eureka Springs, AR
06.2023 - 06.2024
- Summer program- my team had the fastest light hang by 3 weeks in the multiple decades the program has been running
- Took inventory of over 100 lighting fixtures
- Communicated needs of head director to rest of the staff
- Wrote and provided status reports to management, 5 times a week
- Analyzed and strategized inventory of lighting fixtures, optimizing resources for maximum performance resulting in a 15% decrease in inventory costs
- Prioritized and effectively communicated the director's requirements to team members, facilitating a cohesive and productive work environment, leading to a 20% increase in productivity
- Provided progress updates and reports to management, showcasing strong organizational and communication abilities within a fast-paced production setting, resulting in a 10% improvement in project completion times
Front Desk Receptionist
North Texas Performing Arts
Plano, TX
01.2020 - 01.2021
- Received 100s of calls from customers in a timely and helpful fashion
- Investigated and resolved billing discrepancies for 1000+ customers, resulting in a 15% increase in on-time payments and 10% decrease in outstanding balances
- Checked customers in and directed them to the appropriate room/theatre
- Managed customer inquiries and requests with professionalism and efficiency, ensuring a positive experience for all visitors to the facility
Education
high school diploma - certificate of technical theatre
North Texas Performing Arts Academy
Plano, TXSkills
- Point Of Sale Operation
- Client Relations
- Client Relationship Management
- Efficient Data Management
- Windows Operating System
- Mac OS Operating Skills
- Software Issue Resolution
- Product recommendations
- Store maintenance
- Sales floor support
- Proficient in MS Office Tools
- Administrative support
- Problem-solving skills
- Calendar management
- Appointment scheduling
Certification
- Grip & electric certificate from Central Illinois Film and TV Production Training
- Certifcate of Technical Theater from North Texas Performing Arts Academy
References
References available upon request.
Timeline
General Merchandise Clerk
Meijer
01.2024 - Current
Assistant Lighting Director
Opera in the Ozarks
06.2023 - 06.2024
Front Desk Receptionist
North Texas Performing Arts
01.2020 - 01.2021
high school diploma - certificate of technical theatre
North Texas Performing Arts Academy
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