Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Eli Friedman

Brooklyn,NY

Summary

Culinary expert with strong experience in leadership roles within high-pressure kitchen environments. Skilled in menu development, food safety, and inventory management, ensuring exceptional dining experiences. Known for fostering teamwork and adapting to changing needs, consistently achieving high standards and results.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Culinary Operations Manager

Edith's Sandwich Counter
10.2021 - Current


  • Supervised all BOH staff and kept employees compliant with company policies and procedures.
  • Handled COGS & labor tracking to make sure restaurant stayed within its weekly and monthly budget.
  • Handled scheduling for 30+ employees.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Developed and maintained relationships with external vendors and suppliers.
  • Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
  • Assisted in recruiting, hiring and training of team members.

Kitchen Manager

Mile End Deli
03.2019 - 10.2021
  • Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Checked and tested foods to verify quality and temperature.
  • Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.

Front of House Manager

Kulushkat
12.2017 - 03.2019
  • Partnered with back-of-house management in order to maintain seamless communication between teams, ensuring a smooth dining experience for guests.
  • Resolved guests complaints while maintaining positive customer environment.
  • Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
  • Developed strong relationships with guests, addressing complaints promptly and ensuring a positive dining experience.

Education

Bachelor of Arts - Psychology/Journalism

SUNY At Albany
Albany, NY
12-2017

Skills

  • Problem-solving
  • Team leadership
  • Operations management
  • Customer service
  • Decision-making
  • Planning and implementation
  • Inventory management
  • Policies and procedures implementation
  • Schedule management
  • Purchasing and procurement

Certification

NYC Food Handlers Certificate

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Culinary Operations Manager

Edith's Sandwich Counter
10.2021 - Current

Kitchen Manager

Mile End Deli
03.2019 - 10.2021

Front of House Manager

Kulushkat
12.2017 - 03.2019

Bachelor of Arts - Psychology/Journalism

SUNY At Albany