Summary
Overview
Work History
Education
Skills
Timeline
BusinessDevelopmentManager
Eli Hash

Eli Hash

POTTSTOWN,PA

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Quick-learning with excellent multi-tasking skills and mastery of new technology. Commended for innovation and creative problem-solving to address business challenges. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.

Overview

12
12
years of professional experience

Work History

Business Manager

Rafferty Subaru
04.2021 - Current
  • Within year of being new to Business, showcasing exemplary sales, knowledge, and customer service to be promoted within a year time.
  • Increased all KPI within my role with needing some training only on VSC penetration.
  • Interacted well with customers to build connections and nurture relationships.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Reported issues to higher management with great detail.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Processed vital documentation, completed forms and obtained appropriate insurance verification and authorization for services.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Drove revenue stream development through strategic collaboration and partnerships.
  • Processed invoices and contacted appropriate parties for timely payment receipt.

Store Manager

Tilly's
06.2017 - 04.2021
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Best inventory number that location has seen.
  • Increased sales within buildings by 10-20% year after year.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Assisted in recruiting, hiring and training of all team members (sales as well as management) , not only for hired location, but also within district.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Approved regular payroll submissions for employees.
  • Developed and implemented successful staff incentive programs to motivate employees.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.

STORE MANAGER

Zumiez
07.2013 - 05.2017
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Turned the most struggling store around within 3 months of promotion within that building.
  • Increased districts numbers by 25% because of how underperforming the store was.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Managed inventory control, cash control, and store opening and closing procedures.

CARE GIVER

The Birches At Arbor Square
05.2011 - 06.2013
  • Recorded status and duties completed in logbooks for management.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Entrusted to handle confidential and sensitive situations in professional matter.

Education

Associate of Arts - PHOTOGRAPHY

ANTONELLI ART INSTITUTE
Glenside, PA
06.2013

High School Diploma -

Souderton Area Senior High School
Souderton, PA
06.2011

DIPLOMA - Graphic Design

NORTH MONTCO TECHNICAL CAREER CENTER
Lansdale, PA
05.2011

Skills

  • Process Improvement
  • Employee Motivation
  • Customer Relationship Management
  • Business Administration
  • Verbal and Written Communication
  • Retail Operations Management
  • Analytical Thinking
  • Regulatory Compliance
  • Operational leadership

Timeline

Business Manager

Rafferty Subaru
04.2021 - Current

Store Manager

Tilly's
06.2017 - 04.2021

STORE MANAGER

Zumiez
07.2013 - 05.2017

CARE GIVER

The Birches At Arbor Square
05.2011 - 06.2013

Associate of Arts - PHOTOGRAPHY

ANTONELLI ART INSTITUTE

High School Diploma -

Souderton Area Senior High School

DIPLOMA - Graphic Design

NORTH MONTCO TECHNICAL CAREER CENTER
Eli Hash