Summary
Overview
Work History
Education
Skills
Timeline
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Eli Heintz

Shorewood,IL

Summary

I am known for excellent communication skills as well as attention to detail when it comes to providing for customers. I have always held customer satisfaction as a top priority and use effective problem-solving skills to do so. My team collaboration skills have been improved and refined through my past positions and are now one of my strongest attributes.

Overview

3
3
years of professional experience

Work History

Warehouse Worker

Amazon
11.2023 - 01.2025
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Participated in continuous improvement initiatives to streamline workflows and optimize productivity levels.
  • Assisted in the training of new employees, contributing to a cohesive and efficient workforce.

Panera Bread Associate

Hamra Enterprises
02.2023 - 08.2023
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Provided support to crew members, facilitating quick food preparation and delivery.
  • Responded to customer inquiries and concerns with empathy and professionalism, working to resolve issues in a timely manner.

Laborer

All Source Directional Boring
06.2022 - 07.2022
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
  • Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
  • Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.

Lifeguard

Inwood Athletic Club
10.2021 - 06.2022
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.

Swim Instructor

Inwood Athletic Club
10.2021 - 06.2022
  • Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
  • Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
  • Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
  • Took notes strengths and weaknesses of each child in class to track progress.

Education

High School Diploma -

Joliet West High School
Joliet, IL
05-2023

Skills

  • Self-motivated and disciplined
  • Cleaning and organizing
  • Heavy lifting
  • Punctual and dependable
  • Clear communication
  • Problem-solving

Timeline

Warehouse Worker

Amazon
11.2023 - 01.2025

Panera Bread Associate

Hamra Enterprises
02.2023 - 08.2023

Laborer

All Source Directional Boring
06.2022 - 07.2022

Lifeguard

Inwood Athletic Club
10.2021 - 06.2022

Swim Instructor

Inwood Athletic Club
10.2021 - 06.2022

High School Diploma -

Joliet West High School

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Eli Heintz