Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Eli Hernandez

BALTIMORE,MD

Summary

Dynamic sales professional with a proven track record at Alexandria Volkswagen, excelling in customer service and relationship building. Adept at problem-solving and adapting to fast-paced environments, I consistently enhance client satisfaction and drive revenue growth through effective communication and teamwork. Passionate about continual improvement and delivering exceptional results.

Overview

2
2
years of professional experience

Work History

DIY

AutoZone
04.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Passionate about learning and committed to continual improvement.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Car Salesperson

Alexandria Volkswagen
09.2024 - 12.2024
  • Negotiated purchase prices and explained sales, warranty, and optional products.
  • Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
  • Answered telephone and email inquiries from potential customers.
  • Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.

Sales Representative

Cricket Wireless
02.2023 - 03.2024
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.

Education

High School Diploma -

Alexandria City Highschool
3330 King St, Alexandria, VA
06-2024

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Multitasking
  • Dependable and responsible
  • Flexible and adaptable

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Car Salesperson

Alexandria Volkswagen
09.2024 - 12.2024

DIY

AutoZone
04.2024 - Current

Sales Representative

Cricket Wireless
02.2023 - 03.2024

High School Diploma -

Alexandria City Highschool

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Eli Hernandez