Summary
Overview
Work History
Education
Skills
Timeline
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Eli Johnson

Ocala,FL

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

16
16
years of professional experience

Work History

Credentialing Manager

TeamHealth
Ocala, FL
01.2023 - Current
  • Collaborated with departments to obtain necessary documents for credentialing process.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Implemented quality control measures to uphold company standards.
  • Maintained relationships with external organizations involved in the credentialing process.
  • Responded to inquiries from external agencies regarding provider credentials information.
  • Analyzed data trends related to credentialing activity for reporting purposes.
  • Organized team activities to build camaraderie and foster pleasant workplace culture.

Credentialing Specialist

TeamHealth
Ocala, FL
05.2018 - 01.2023
  • Validated primary source documents such as licenses, diplomas, certifications and other related credentials.
  • Managed end-to-end provider credentialing process, ensuring compliance with industry standards.
  • Processed re-credentialing applications for existing providers according to contractual requirements.
  • Responded to verification inquiries from other healthcare organizations and insurance companies.
  • Ensured timely completion of credentialing processes by providing guidance to providers on required documentation.
  • Reviewed and processed credentialing applications to ensure accuracy, completeness, and compliance with all accreditation standards.
  • Maintained and updated organizational charts, employee handbooks or performance evaluation forms.

Credentialing Specialist

HealthTrust Workforce Solutions
Sunrise, FL
02.2015 - 05.2018
  • Validated primary source documents such as licenses, diplomas, certifications and other related credentials.
  • Managed end-to-end provider credentialing process, ensuring compliance with industry standards.
  • Processed re-credentialing applications for existing providers according to contractual requirements.
  • Responded to verification inquiries from other healthcare organizations and insurance companies.
  • Ensured timely completion of credentialing processes by providing guidance to providers on required documentation.
  • Reviewed and processed credentialing applications to ensure accuracy, completeness, and compliance with all accreditation standards.

Jewelry Sales Associate

Zales The Diamond Store
Gainesville, FL
01.2013 - 01.2015
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Created window displays that showcased new products.
  • Analyzed sales data to identify trends and adjust sales strategies accordingly.
  • Provided accurate information about warranties, pricing, policies.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Maintained an organized and clean store environment, including dusting displays regularly.

Jewelry Sales Associate

Zales The Diamond Store
Daytona Beach, FL
10.2011 - 12.2013
  • Outperformed sales targets.
  • Collaborated with sales teams to develop targeted campaigns that drive sales growth.
  • Assisted customers in creating custom designs for special occasions.
  • Monitored stock levels of popular items throughout the day.
  • Participated in staff meetings to discuss strategies for improving customer service levels.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Resolved customer complaints in a professional manner.
  • Advised customers on the selection of products based on their needs and preferences.

Brand Representative

Maui Nix
Daytona Beach, FL
03.2009 - 01.2013
  • Compiled reports summarizing sales activity, forecasting future sales trends.
  • Utilized effective sales strategies to meet monthly sales targets.
  • Greeted customers upon entering the store and provided assistance.
  • Cross-sold products and services to increase average transaction value.
  • Tracked inventory levels throughout the day and restocked items as needed.
  • Promoted special offers and discounts to encourage additional purchases.

Education

Bachelor of Science - Health Administration

Santa Fe College
Gainesville, FL
12-2014

Skills

  • Strong interpersonal skils
  • Sales Driven
  • Detail oriented self-starter with a natural ability to identify and solve problems
  • Possess excellent customer service skills exemplified by an ability to work with people effectively
  • Ability to clearly express ideas and possess strong oral and written communication skills
  • Proven ability to handle confidential information
  • Perceptive and outspoken with a natural ability to make critical decisions
  • Possess strong leadership skills

Timeline

Credentialing Manager

TeamHealth
01.2023 - Current

Credentialing Specialist

TeamHealth
05.2018 - 01.2023

Credentialing Specialist

HealthTrust Workforce Solutions
02.2015 - 05.2018

Jewelry Sales Associate

Zales The Diamond Store
01.2013 - 01.2015

Jewelry Sales Associate

Zales The Diamond Store
10.2011 - 12.2013

Brand Representative

Maui Nix
03.2009 - 01.2013

Bachelor of Science - Health Administration

Santa Fe College

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