Eli Johnson
Ocala,FL
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
16
16
years of professional experience
Work History
Credentialing Manager
TeamHealth
Ocala, FL
2023.01 - Current
- Collaborated with departments to obtain necessary documents for credentialing process.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Implemented quality control measures to uphold company standards.
- Maintained relationships with external organizations involved in the credentialing process.
- Responded to inquiries from external agencies regarding provider credentials information.
- Analyzed data trends related to credentialing activity for reporting purposes.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
Credentialing Specialist
TeamHealth
Ocala, FL
2018.05 - 2023.01
- Validated primary source documents such as licenses, diplomas, certifications and other related credentials.
- Managed end-to-end provider credentialing process, ensuring compliance with industry standards.
- Processed re-credentialing applications for existing providers according to contractual requirements.
- Responded to verification inquiries from other healthcare organizations and insurance companies.
- Ensured timely completion of credentialing processes by providing guidance to providers on required documentation.
- Reviewed and processed credentialing applications to ensure accuracy, completeness, and compliance with all accreditation standards.
- Maintained and updated organizational charts, employee handbooks or performance evaluation forms.
Credentialing Specialist
HealthTrust Workforce Solutions
Sunrise, FL
2015.02 - 2018.05
- Validated primary source documents such as licenses, diplomas, certifications and other related credentials.
- Managed end-to-end provider credentialing process, ensuring compliance with industry standards.
- Processed re-credentialing applications for existing providers according to contractual requirements.
- Responded to verification inquiries from other healthcare organizations and insurance companies.
- Ensured timely completion of credentialing processes by providing guidance to providers on required documentation.
- Reviewed and processed credentialing applications to ensure accuracy, completeness, and compliance with all accreditation standards.
Jewelry Sales Associate
Zales The Diamond Store
Gainesville, FL
2013.01 - 2015.01
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Created window displays that showcased new products.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
- Provided accurate information about warranties, pricing, policies.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Maintained an organized and clean store environment, including dusting displays regularly.
Jewelry Sales Associate
Zales The Diamond Store
Daytona Beach, FL
2011.10 - 2013.12
- Outperformed sales targets.
- Collaborated with sales teams to develop targeted campaigns that drive sales growth.
- Assisted customers in creating custom designs for special occasions.
- Monitored stock levels of popular items throughout the day.
- Participated in staff meetings to discuss strategies for improving customer service levels.
- Cleaned shelves, counters and tables to maintain organized store.
- Resolved customer complaints in a professional manner.
- Advised customers on the selection of products based on their needs and preferences.
Brand Representative
Maui Nix
Daytona Beach, FL
2009.03 - 2013.01
- Compiled reports summarizing sales activity, forecasting future sales trends.
- Utilized effective sales strategies to meet monthly sales targets.
- Greeted customers upon entering the store and provided assistance.
- Cross-sold products and services to increase average transaction value.
- Tracked inventory levels throughout the day and restocked items as needed.
- Promoted special offers and discounts to encourage additional purchases.
Education
Bachelor of Science - Health Administration
Santa Fe College
Gainesville, FL2014-12
Skills
- Strong interpersonal skils
- Sales Driven
- Detail oriented self-starter with a natural ability to identify and solve problems
- Possess excellent customer service skills exemplified by an ability to work with people effectively
- Ability to clearly express ideas and possess strong oral and written communication skills
- Proven ability to handle confidential information
- Perceptive and outspoken with a natural ability to make critical decisions
- Possess strong leadership skills
Timeline
Credentialing Manager
TeamHealth
2023.01 - Current
Credentialing Specialist
TeamHealth
2018.05 - 2023.01
Credentialing Specialist
HealthTrust Workforce Solutions
2015.02 - 2018.05
Jewelry Sales Associate
Zales The Diamond Store
2013.01 - 2015.01
Jewelry Sales Associate
Zales The Diamond Store
2011.10 - 2013.12
Brand Representative
Maui Nix
2009.03 - 2013.01
Bachelor of Science - Health Administration
Santa Fe College