Eli Kaplo
Bedford,NH
Summary
Dynamic team player with strong customer service skills honed at Dunkin' Donuts. Proven ability to train new staff and maintain a safe, organized work environment. Adept in complaint resolution and product knowledge, consistently contributing to team success and operational efficiency. Committed to enhancing customer experiences through clear communication and effective problem-solving.
Overview
3
3
years of professional experience
Work History
Team Member
Heavenly Donuts
06.2024 - Current
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Monitored and verified merchandise for proper prices and labels.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Team Member
Dunkin' Donuts
05.2023 - 07.2024
- Trained new team members by relaying information on company procedures and safety requirements.
- Contributed to team success by completing jobs quickly and accurately.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Developed strong cooperative relationships with coworkers and managers.
Team Member
Target
11.2022 - 04.2023
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Maintained productive, efficient approach to all tasks.
Education
High School Diploma -
Bedford High School
Bedford, NH06-2025
Skills
- Cleaning
- Complaint resolution
- Calculations and measurements
- Area and facility cleaning
- Component assembly
- Clear communication
- Product knowledge
- Workplace safety
- Customer service
- Sales support
Timeline
Team Member
Heavenly Donuts
06.2024 - Current
Team Member
Dunkin' Donuts
05.2023 - 07.2024
Team Member
Target
11.2022 - 04.2023
High School Diploma -
Bedford High School