Eli Krueger
Jefferson,WI
Summary
Reliable and upbeat Job Title successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Hardware Sales Associate
Menards
02.2022 - Current
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Monitored customers for signs of security concerns and escalated issues to management.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Recommended complementary purchases to customers, increasing revenue.
- Developed strong rapport with customers and created positive impression of business.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Prioritized helping customers over completing other routine tasks in store.
- Used in-store system to locate inventory and place special orders for customers.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Team Leader
Wedls Hamburger Stand
03.2019 - 10.2021
- Built strong relationships with customers through positive attitude and attentive response.
- Promoted high standerds through personal example to help each member understand expected behavious and standards.
- Created and managed project plans, timelines and budgets.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Educated staff on organizational mission and goals to help employees achieve success.
- Maintained database systems to track and analyze operational data.
- Gathered, organized and input information into digital database.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Collected, arranged, and input information into database system.
- Developed effective improvement plans in alignment with goals and specifications.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Mentored and guided employees to foster proper completion of assigned duties.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
- Evaluated customer needs and feedback to drive product and service improvements.
- Generated reports detailing findings and recommendations.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Devised and implemented processes and procedures to streamline operations.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Reviewed, implemented and updated company records related to team activities for future reference.
- Worked with team to identify areas of improvement and devised solutions based on findings.
Education
Jefferson High School
Jefferson, WISkills
- Building Customer Loyalty
- Safety and Cleanliness Standards
- Security Practices
- Merchandise Replenishment
- Excellent Written and Verbal Communication
- Special Orders
- Strong Communication and Interpersonal Skills
- Exceeding Customer Expectations
- Merchandise Alteration Estimates
- Product Promotion
- Technical Support and Assistance
- Sales Contracts
- Flexible Hours
- Store Layouts
- Positive Customer Engagement
- Repair Cost Estimation
- Ability to Lift 40 Pounds
- Computer Proficiency and Microsoft Office
- Energy and Physical Stamina
- Meeting Sales Goals
- Goal-Driven
- Brand Awareness
- Store Policies and Procedures
- Equipment Demonstration
- Suggestive Selling
- Item Ticketing and Pricing
- Delivery Arrangements
- Team Cooperation
- Project Support
- Maintaining Clean Work Areas
- Engaging with Diverse Customers
- Loyalty Programs
- Upselling
- POS Transactions
- End Cap Placement
- Display Maintenance
- Merchandising and Display
- POS Inventory System Operation
- Merchandise Recommendations
- Speech Clarity
- Monitor Security
- Available Nights, Weekends and Holidays
Timeline
Hardware Sales Associate
Menards
02.2022 - Current
Team Leader
Wedls Hamburger Stand
03.2019 - 10.2021
Jefferson High School