Summary
Overview
Work History
Education
Skills
Languages
Timeline

Eli Palacios

Auburn,WA

Summary

Detail-oriented intelligence professional adept at collecting and processing information. Strategic and organized with excellent verbal and written communication skills. Reviewing records and making sound judgments about personnel, risks and field operations. Well-versed in building positive relationships with customers and other stakeholders. Strong requirements gathering, scope development and inventory coordination abilities. Skilled at overseeing complex, high-value technical projects with excellent planning competencies.

Overview

13
13
years of professional experience

Work History

Intelligence Sergeant

US Army
04.2021 - 08.2023
  • Assisted in creating high-level intelligence briefs for senior-level personnel.
  • Produced multi-source intelligence reports and products for different agency customers.
  • Analyzed open-source intelligence data to identify potential threats and vulnerabilities.
  • Conducted detailed data analysis to identify patterns and trends in complex datasets.
  • Created useful and timely intelligence products to support field operations.
  • Developed standard operating procedures for intelligence operations and activities.
  • Verified visitor security clearances and eligibility for access into SCIFs.
  • Upheld code of conduct and maintained professionalism in stressful situations.
  • Coordinated with unit leadership and direct superiors for taskings and managed subordinates to execute.
  • Trained in conflict resolution among subordinates, equals and superiors.
  • Maintained required level of proficiency in use of firearms.
  • Maintained awareness of subordinates' personal problems and shortcomings, supporting personal and professional growth.
  • Trained in small arms, anti-armor and indirect fire weapons.
  • Provided strategic plotting and navigation for warfare areas.
  • Kept team compliant with security protocols and appearance standards.
  • Investigated incidents and wrote reports.
  • Verified excellence in regards to security programs, strategies and plans within fast-paced and high-risk environments.
  • Managed security policies and procedures to promote safety and security of personnel and assets.
  • Evaluated security systems and procedures to identify areas for improvement.
  • Responded swiftly to security incidents and effectively resolved security issues.
  • Conducted regular security audits and assessments to identify potential security risks and vulnerabilities.
  • Delivered regular security awareness programs to educate personnel on security measures and protocols.
  • Coordinated with IT personnel regarding security of digital assets and information systems.
  • Rated job performance for 3 subordinates providing timely and effective feedback.

Master Driver

US Army
04.2021 - 08.2023
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads, and avoiding dangerous driving actions.
  • Managed drivers training program for Battalion, consisting of over 500 personnel.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Followed Hazardous Materials Regulations (HMR) for transporting dangerous materials.
  • Inspected vehicle and trailers before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
  • Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Identified driver training needs to make recommendations to manager.
  • Tracked daily driver logs to comply with regulatory standards.
  • Maintained regulatory compliance documentation to promote safety and compliance culture.
  • Taught drivers how to drive, shift and back up trucks.
  • Contributed to incident reviews and investigated field occurrences to report to supervisor.
  • Evaluated performance of assigned personnel and provided corrective actions of trainees during simulator training.
  • Collaborated with supervisor of transportation to discuss department needs and goals.
  • Conducted test screenings for driver candidates and tabulated results.
  • Scheduled safety meetings and briefings with transportation supervisor.
  • Observed and evaluated students' work to determine progress, provide feedback, and make suggestions for improvement.
  • Kept updated with developments in subject area curriculum, technical and career trends and teaching resources and methods.
  • Presented lectures and conducted discussions to increase students' knowledge and competence using visual aids such as graphs, charts and slides.
  • Provided instructional handouts, texts, audiovisual aids and other materials to facilitate learning.
  • Connected instruction to real-world experiences and to students' post-secondary goals.
  • Identified program successes and failures based on student assessments and course reviews.

Resiliency Trainer

US Army
04.2021 - 08.2023
  • Prepared materials for individual and group sessions, anticipating unique individual needs accordingly.
  • Guided personnel in developing skills and strategies for dealing with problems.
  • Offered guidance and advice to help cultivate self-esteem and community involvement.
  • Engaged individuals in conversation to determine feelings and apprehensions.
  • Developed individualized counseling plans for individuals to incorporate short-term and long-term goals.
  • Facilitated annual group sessions consisting of 140 personnel to encourage self-reflection and problem-solving.
  • Communicated closely with other resiliency trainers to devise programs and activities based on developmental and academic levels.
  • Acted as client advocate to coordinate required services or resolve emergency problems in crisis situations.
  • Designed safe and supportive environment for individuals to discuss issues.
  • Listened to individuals' concerns and provided encouragement and support.
  • Assisted personnel in exploring feelings and understanding behaviors.
  • Provided education on mental health topics and resources to personnel.
  • Displayed sensitivity to cultural and linguistic needs of individuals and families served.
  • Educated personnel on dangers of substance abuse and prevention techniques.

Key Holder Supervisor

US Army
04.2021 - 08.2023
  • Trained and mentored new personnel on policies procedures and duties.
  • Completed and supervised multiple buildings opening and closing procedures.
  • Monitored and restricted access to keys to maintain security.
  • Prepared and submitted reports to keep management informed of activities.
  • Kept close eye on suspicious activities to assess risks and maintain security goals.
  • Consistently achieved commendable results for key management procedures rating at 90% and higher in annual ratings.

Building Manager

US Army
05.2020 - 08.2023
  • Planned and scheduled general maintenance, major repairs and remodeling projects.
  • Inspected grounds and facilities to identify necessary repairs.
  • Managed operations, maintenance of property.
  • Performed regular inspections of facility and documented all inspection information in reports.
  • Directed removal of snow and ice from common outdoor areas, parking lots and entrances.
  • Managed and scheduled contract workers who completed building maintenance and upgrades.
  • Conducted regular inspections of both interior and exterior of building to keep at a 100% occupational capacity

Agile Scrum Master

US Army
03.2023 - 08.2023
  • Led sprint reviews and planning meetings to promote full team engagement.
  • Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
  • Managed product backlog and supported Scrum framework for monthly sprint releases.
  • Guided and coached Scrum team and organized Agile and Scrum practices and values while also meeting delivery commitment.
  • Supported team using servant leadership style and leading by example.
  • Assisted with internal and external communication resulting in improved transparency.
  • Proactively identified and found ways to resolve issues to prevent distractions and keep projects on track.
  • Evangelized agile as strategic asset of culture and business value, inspiring teams in implementation of new tools and techniques.
  • Researched current trends to stay knowledgeable in Scrum methods.

Fire Direction Control Specialist

US Army
09.2010 - 04.2021
  • Established secure and stable communication links with team members.
  • Maintained field vehicles in good working order.
  • Set up antennas and power generators to support communications.
  • Directed safe firing operations and artillery crew training.
  • Computed calculations with detail to accurately and proficiently attack or disrupt targets with over 98% precision.
  • Conducted risk assessments for artillery and missile operations to avoid harm to personnel and equipment.
  • Coordinated with other military units and agencies to support operations and align with mission.
  • Completed inspections and any basic repair need to uphold strict performance standards.
  • Confirmed gun line safety and assisted in calibration of weapons systems.
  • Assisted with real-time intelligence collection by conducting field reconnaissance operations.
  • Skilled at working independently and collaboratively with teams.
  • Self-motivated, with strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well with teams, providing support and guidance.
  • Worked effectively in fast-paced environments.

Drug Tester

US Army
10.2018 - 02.2020
  • Read and interpreted documents such as safety rules, operating and maintenance instructions and procedure manuals.
  • Used sample prep equipment to prepare for drug tests.
  • Kept supplies organized and well-stocked, requesting more supplies and avoiding unnecessary testing delays.
  • Summarized test results and activities for management via verbal updates or written reports.
  • Consulted with outside professionals and specialists about tests and testing results.
  • Specialized in conducting urinalysis tests with accuracy and precision.
  • Prepared test samples and obtained and recorded test data in accordance with standards.
  • Enforced quality control protocols to maintain accuracy of test results.

Education

High School Diploma -

Bastrop High School, Bastrop, TX
05.2009

Skills

  • Report Writing
  • Joint Personnel Adjudication System (JPAS)
  • Data Collection
  • Possess Security Clearance
  • Military Operations
  • Teacher Training
  • Organizational Standards
  • Certification Training
  • Fleet Monitoring
  • Exceptional Problem Solver
  • Suicide Intervention
  • Suicide Risk Assessments

Languages

Spanish
Native or Bilingual

Timeline

Agile Scrum Master - US Army
03.2023 - 08.2023
Intelligence Sergeant - US Army
04.2021 - 08.2023
Master Driver - US Army
04.2021 - 08.2023
Resiliency Trainer - US Army
04.2021 - 08.2023
Key Holder Supervisor - US Army
04.2021 - 08.2023
Building Manager - US Army
05.2020 - 08.2023
Drug Tester - US Army
10.2018 - 02.2020
Fire Direction Control Specialist - US Army
09.2010 - 04.2021
Bastrop High School - High School Diploma,
Eli Palacios