Eli Pedersen
Summary
Highly passionate and motivated individual with more than ten years experience supplying thorough, organized administrative support to businesses demonstrating excellent time management skills and the ability to communicate effectively with a wide range of people. Additionally, more than eight years of customer service, with successful experience in developing, directing, and managing multiple projects in those positions. Detail-oriented team player. To seek and maintain full-time position that offers professional challenges utilizing interpersonal and problem-solving skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Deep Water Lifeguard
Universal Studios
03.2024 - Current
- Assessed environmental conditions daily to anticipate potential risks associated with weather changes or other factors affecting swimmer safety.
- Enhanced swimmer safety by consistently monitoring deep water areas and identifying potential hazards.
- Coordinated closely with management on improvements to overall facility operations for enhanced swimmer experience.
- Performed timely rescues for distressed swimmers, ensuring their well-being and minimizing injury risk.
- Improved response times by regularly practicing rescue techniques and maintaining peak physical fitness.
Indoor Cycling Instructor
Cyclebar
11.2023 - Current
- Actively sought out opportunities to serve as a mentor or coach to newer instructors joining the team, sharing expertise and guidance.
- Collaborated with fellow instructors to share best practices and develop new program ideas, improving overall studio offerings.
- Managed music playlists effectively, ensuring they complemented each class format while motivating participants throughout the sessions.
- Provided exceptional leadership through clear communication of expectations and constructive feedback tailored to individual participant needs.
- Assisted in marketing efforts to promote the studio''s services, resulting in increased client base and revenue growth.
- Contributed to a strong sense of community within the studio by planning and hosting special events for members.
- Boosted membership retention through engaging class experiences and positive relationships with clients.
Food and Beverage Quick Service Associate
Universal Studios
03.2023 - Current
- Performed and operated accurate sales transactions while interacting with customers in a friendly and courteous matter
- Maintained responsible vending standards in accordance to Environmental, Health and Safety company procedures
- Utilized problem solving skills and critical thinking while communicating with other employees in a fast-paced environment in order to help drive revenue increases.
Housekeeper
Walt Disney World Contemporary Resort
10.2022 - 03.2023
- Responsible for cleaning up to sixteen rooms a day, including performing cleaning activities such as mopping, sweeping, dusting, and polishing
- Ensured every room was up to cleanliness standards to pass inspection
- Communicated with superiors to notify them of any damages, deficits or disturbances.
Senior Development Representative
Abstrakt Marketing Group
12.2021 - 07.2022
- Responsible for at least eleven thousand two hundred fifty dollars minimum in sold revenue monthly
- Conducted research and collected data on up to five clients in various industries in order to identify key decision maker through cold calls and set up approximately twenty meetings with said leaders once a month
- Responsible for having a fifty percent show rate for said held appointments consistently every month.
Assistant Department Manager
Floor & Decor
12.2020 - 09.2021
- Lead a team of sales specialists in departmental sales of over fifty thousand dollars a week
- Ensured the overall merchandising, pricing, and organization of the department to increase revenue by at least five percent
- Executed departmental reset with one hundred percent accuracy
- Sold one to five thousand dollars in products and services daily
- Responsible for leading a team in making over seventy two thousand dollars in sales in a day for the best day ever in store.
Design Specialist
Floor & Decor
09.2020 - 12.2020
- Responsible for facilitating twenty design appointments with customers in store and online every week
- Helped drive overall store sales by bringing in one hundred eighty thousand dollars in sales in four months through consistent conversion rates over eighty percent
- Performed essential administrative tasks daily to ensure all data and information regarding appointments was correctly recorded.
Retail Specialist
Floor & Decor
03.2020 - 09.2020
- Operated and facilitated over one hundred Point of Sale transactions a day and two hundred dollars per transaction
- Responsible for driving store sales of over five thousand dollars consistently by accurately and efficiently pulling products for customers every day
- Demonstrated team involvement by making more than thirty thousand dollars in sales weekly.
Band and Orchestra Sales Associate
West Music
05.2015 - 05.2018
- Operated over fifty Point of Sale for cash, check and credit card transactions a day with over a thousand dollars in sales a day
- Stocked and replenished merchandise according to store merchandising layouts to help increase revenue by two percent
- Priced merchandise, stocked shelves and took inventory of supplies to increase revenue by five percent
- Handled all customer service related issues to one hundred percent satisfaction.
Education
Master of Arts in Music Performance -
University of Iowa
Iowa City, IA01.2015
Bachelor of Music -
Stephen F. Austin State University
Nacogdoches, TX01.2012
Skills
- Patience and Empathy
- Rescue Techniques
- Physical Fitness
- First Aid Proficiency
- Instructing abilities
- AED Operation
- Spinal Injury Management
- Rescue board usage
Awards
- Celebrations Officer at Abstrakt Officer, 02/2022, 07/2022
- Employee of the Month at Floor & Decor, 07/2020
- Gold Star Achievement Award Recipient, 01/2017
- Employee of the Month at West Music, 08/2015
Certification
- Lifeguarding with CPR/AED for the Professional Rescuer, First Aid, and Waterpark Skills , Universal City Development Partners, Ltd d/b/a Universal Orlando Resort - 2 years
Timeline
Deep Water Lifeguard
Universal Studios
03.2024 - Current
Indoor Cycling Instructor
Cyclebar
11.2023 - Current
Food and Beverage Quick Service Associate
Universal Studios
03.2023 - Current
Housekeeper
Walt Disney World Contemporary Resort
10.2022 - 03.2023
Senior Development Representative
Abstrakt Marketing Group
12.2021 - 07.2022
Assistant Department Manager
Floor & Decor
12.2020 - 09.2021
Design Specialist
Floor & Decor
09.2020 - 12.2020
Retail Specialist
Floor & Decor
03.2020 - 09.2020
Band and Orchestra Sales Associate
West Music
05.2015 - 05.2018
Master of Arts in Music Performance -
University of Iowa
Bachelor of Music -
Stephen F. Austin State University
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