Eli III Perkins

Contract Delivery Solutions of America

Products: Cardinal Healthcare, Edward Don

Receiving medical items and understanding instructions from the healthcare facility. Ensuring that medical items are securely stored in the delivery vehicle.

Ensuring that all documentation corresponds to each item.

Ensuring that all documentation is credible and accurate.

Mapping out a route to the destination, considering traffic and mileage.

Ensuring the punctual collection and delivery of the medical items from the healthcare facility.

Ensuring that recipients sign delivery receipts and destinations are verified.

Ensuring the safety of each item delivered.

Logging mileage and maintenance information in the company logbook.

Accurately counting and taking inventory of medical items to be collected or delivered.

Performing all duties within HIPAA regulations.

Expertise in loading apps such as Delivery Track, EC Mobile, and CXT Driver

- Operate a cargo van to deliver perishable food products to customers in an assigned route

- Understand how to operate and safely drive your assigned delivery vehicle

- Transport boxes of perishable items, perform accurate deliveries, manage schedules and ensure accurate inventory counts

- Maintains proper delivery logs and handheld records

Receive orders by smartphone via app from dispatcher listing task pickup and drop off location day in advance

Obtain signatures from customers

Record information, such as items received and delivered and recipients' responses to messages by picture bar code scan signature

Plan and follow the most efficient routes for delivering items

Build strong customer relations through the provision of superb customer service

Perform duties in a safe, reliable and professional manner

Responsible for own gas and maintenance

• Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
• Managed time effectively to complete multiple orders within tight deadlines, maximizing productivity and earnings.
• Worked productively with customers to meet order requirements and service expectations.
• Increased customer satisfaction by providing timely and efficient grocery shopping services.
• Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
• Loaded and unloaded orders at customer's homes or locations.
• Utilized the Instacart app proficiently for order tracking, updates, and communication with customers.
• Assisted customers with special requests by locating hard-to-find items or making appropriate substitutions.
• Demonstrated excellent problem-solving skills when addressing customer concerns or issues during the shopping process.
• Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
• Balanced multiple priorities effectively in fast-paced environments without compromising quality or timeliness of service.
• Consulted with customers on food selections and custom order requests.
• Enhanced customer loyalty by consistently delivering exceptional service and maintaining a professional demeanor.
• Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.

• Improved customer satisfaction by providing timely and accurate deliveries.
• Managed multiple orders simultaneously, prioritizing tasks to ensure efficiency.
• Utilized GPS navigation tools effectively to minimize travel duration while maximizing delivery capacity.
• Navigated efficiently through various delivery routes for expedited service.
• Developed and maintained professional relations between customer, store personnel, and company.
• Enhanced communication with customers through proactive updates on order status.
• Served customers promptly by smoothly collecting and delivering high volume of orders.
• Maintained excellent ratings by consistently delivering orders in a professional manner.