Eli Rivas
Weslaco,TX
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service.
Overview
12
12
years of professional experience
Work History
Driver Service Provider
United Parcel Services, UPS
03.2018 - 09.2025
- Operated vehicles safely to transport goods and services to designated locations.
- Assisted in loading and unloading cargo, ensuring proper handling and safety protocols.
- Maintained accurate records of deliveries, pickups, and vehicle inspections for compliance.
- Conducted regular vehicle maintenance checks, contributing to longer life spans of company vehicles.
- Managed timely pickups and deliveries, ensuring exceptional customer service experiences.
Teller/Loan Administration Specialist
Security First Credit Union
06.2013 - 01.2017
- Processed customer transactions accurately and efficiently, ensuring compliance with banking regulations.
- Assisted customers with account inquiries, providing exceptional service and fostering client relationships.
- Maintained cash drawer integrity, balancing daily transactions to minimize discrepancies.
- Educated clients on bank products and services, enhancing customer satisfaction and engagement.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
Education
High School Diploma -
Weslaco High
Weslaco, TXSkills
- Customer service
- Critical thinking
- Fluent bilingualism
- Work ethic and integrity
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Driver Service Provider
United Parcel Services, UPS
03.2018 - 09.2025
Teller/Loan Administration Specialist
Security First Credit Union
06.2013 - 01.2017
High School Diploma -
Weslaco High
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