ELI SALAS
McGregor,TX
Summary
Job seeker willing to contribute to team success through hard work, attention to detail and excellent organizational skills. Fundamental understanding of Networking and Cyber Security. Motivated to learn, grow and excel in the field.
Overview
1
1
Certification
Work History
Help Desk Internship
- Gained hands-on experience with IT support, including navigating and managing the ticketing system to track and resolve support requests.
- Assisted in troubleshooting common issues such as password resets and locked accounts
- Printers, Projectors, and Access Point issues were escalated to Tier 2 Technicians or System Administrator as needed.
- Prioritized support requests based on urgency and impact, ensuring timely resolution and customer satisfaction.
Education
Associate of Applied Science - Network Administration With Cyber Security
McLennan Community College
Waco, TX12.2023
Skills
- APPLIED SKILLS
- Experience with Microsoft Windows OS
- Experience with Mac OS, and Linux (Ubuntu) CLI
- Basic printer trouble shooting
- Basic Cisco Router & Switch configuration
- Cleaned, Maintained, and Repaired PC
- Assessed CPU usage for processes running simultaneously
- Ensured proper connection and setup of hardware components
- Intercepting Network traffic using WIRESHARK
- Conducting Network reconnaissance and vulnerability scanning with NMAP
- LAB PROJECTS
- Created DHCP server in virtual box for the internal network
- Created an Active Directory Lab:2 Windows Client PC,1 DC, and Kali Machine
- CCNA Labs using GNS3 or Packet Tracers
- CompTIA Workbench Labs included Replacing Printer Fuser, adding expansion SSD in Laptop
- Participated in National Cyber League (NCL)
Certification
- - Computer Information Systems: Networking with Security
- - Occupational Skills Award: Computer Information systems-Information Security
In pursuit of:
- - Network+
- - A +
Timeline
Help Desk Internship
Associate of Applied Science - Network Administration With Cyber Security
McLennan Community College
Similar Profiles
KOMAL MOREKOMAL MORE
Professional Development | May 2025 – Present at NAProfessional Development | May 2025 – Present at NA
Shlomo JaffeShlomo Jaffe
Highschool Math Tutor at NAHighschool Math Tutor at NA
Steven MowattSteven Mowatt
Feast Volunteer at NAFeast Volunteer at NA
Tenzin Lhaki DorjiTenzin Lhaki Dorji
English Tutor at NAEnglish Tutor at NA
Rachel BenvenuttiRachel Benvenutti
Co-Owner/General Labor Construction Worker at 1845 TX Land Company, LLCCo-Owner/General Labor Construction Worker at 1845 TX Land Company, LLC