
Most recently, I have been a business development representative in the oil and gas industry for a wellhead manufacturer and service company, tasked with growing our wellhead services within the drilling operations. This has consisted of hands-on training with wellhead service and maintenance, as well as routinely meeting with potential and existing customers to identify and offer solutions to their onsite needs. Before my current role, I was a Field Sales representative in the oil and gas industry, on the drilling side. I was responsible for maintaining customer relationships and accounts, while also analyzing trends and using information and collected data to push key products relevant to each customer’s needs and tendencies. Previously, I was a hybrid counter and outside sales representative for three years. I was responsible for managing, as well as creating, new accounts within the West Texas area. I have cash handling, as well as CRM software, experience. I am proficient in Microsoft office and google organizational software.
Tasked with leading the expansion into the Midland market by pushing our existing field services and rental equipment, while also spearheading a launch campaign for the new multiple-application casing head system.
My training consisted of four months of hands-on field experience to learn every aspect of the company and the service we provide by completing the actual work. I currently manage a team of six salespersons, spanning from San Juan to Delaware and Permian.
Compile weekly reports to break down sales and leads, to present to the entire team every week in our sales meeting.
My individual sales efforts included meeting with customers directly on location in the field, as well as engineers in the office.
Developed and implemented strategies to maximize sales performance.
Created customer profiles and tracked customer preferences for targeted marketing campaigns.
Conducted market research activities to identify prospective customers and their needs.
Provided exceptional customer service to ensure satisfaction and repeat business. Negotiated contracts with potential customers while maintaining a high level of professionalism.
Maintained accurate records of all sales activities, including quotations and orders placed.
Established relationships with potential clients through cold calling and networking events.
Produced sales documents, finalized deals, and filed records.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Participated in training sessions or seminars related to new product launches, or updates.
Analyzed customer needs and interests, and recommended specific company products.
Services to best meet unique customer needs.
Coordinated with logistics teams to ensure the timely delivery of products to customers.
In charge of maintaining accounts for nine different operators, with multiple rigs and increased the number of rigs with tools increased by over 30%.
Developed and maintained relationships with existing clients to ensure customer satisfaction.
Developed key customer relationships to increase sales.
Presented products and services to prospective and existing customers to meet client needs.
Generated new sales leads through cold calling and networking activities.
Placed orders and answered customer questions in person, through email, and over the phone to maximize customer service.
Monitored the customer order process and addressed customer issues.
Reviewed monthly performance against targets set by the management team.
Leveraged the CRM system to manage sales activities and track sales performance.
Utilized CRM software tools to track the progress of each sales cycle stage.
Greeted customers to determine their wants or needs.
Computed purchases, and received and processed cash or credit payment.
I answered store and merchandise questions, and led customers to the items they wanted.
Organized the store by returning merchandise to the proper areas and restocking displays.
Prepared merchandise for purchase.
Opened and closed cash registers by counting money, separating charge slips, and balancing drawers.
Account management and development
Customer needs assessment
Network sales and territory management
Client retention and service
Revenue generation strategies
Records management proficiency
B2B and B2C sales expertise
Sales presentations and closing techniques
Product knowledge and expertise
Customer relationship management
Performance improvement strategies
CRM software proficiency
Expense reporting accuracy
Business strategy development
Sales forecasting skills
Relationship building techniques
Team collaboration skills
Time management proficiency
Critical thinking abilities
Problem-solving skills
Multitasking capabilities