Eli Smith
Adairsville,GA
Summary
Detail-oriented, results driven professional with extensive experience in custom cabinetry design and client consultation. Also a strong background in operations management and staff training. Known for analyzing feedback to refine services and foster positive client relationships, driving successful project outcomes. And skilled in strategic planning and troubleshooting, leading to improved efficiency and maximized customer satisfaction.
Overview
5
5
years of professional experience
Work History
Assistant Event Specialist
Big Girls Catering
Acworth, GA
08.2023 - Current
- Coordinated logistics for events, ensuring seamless execution of catering services.
- Trained and mentored junior staff on operational procedures and customer service standards.
- Collaborated with vendors to secure quality supplies and services for events.
- Analyzed client feedback to refine service offerings and improve event experiences.
- Led onsite execution of events, overseeing setup, breakdown, troubleshooting any issues as they arose while maintaining composure under pressure for a professional outcome every time.
- Interfaced with clients to understand event objectives.
Head Manager of the Finishing Department
Thomas Kitchens and Baths
Adairsville, GA
05.2021 - Current
- Oversaw daily operations to ensure project timelines and quality standards were met.
- Developed and implemented process improvements, enhancing team efficiency and productivity.
- Led a team of designers and installers, fostering collaboration and high performance.
- Conducted regular training sessions to enhance staff skills and product knowledge.
- Established vendor relationships to streamline supply chain management and reduce costs.
- Analyzed customer feedback to implement service enhancements, improving client satisfaction.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Education
Associate of Science - Business Management
Georgia Northwestern Technical College
Rome, GA05.2026
Skills
- Travel arrangements
- On-site execution
- Staff training and development
- Operations management
- Inventory management
- Troubleshooting and problem resolution
- Strategic planning
- Custom cabinet design expertise
- Custom cabinetry design
- Client consultation
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Assistant Event Specialist
Big Girls Catering
08.2023 - Current
Head Manager of the Finishing Department
Thomas Kitchens and Baths
05.2021 - Current
Associate of Science - Business Management
Georgia Northwestern Technical College