Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Timeline
Generic

Elyse Willis

Los Angeles,CA

Summary

Proven team player with a track record of enhancing customer satisfaction at Musubi Shop, adept in bilingual communication and cash handling. Leveraged complaint resolution skills to personalize service, significantly boosting client contentment. Specializes in creating positive customer experiences through effective verbal and written communication.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Team Member

Musubi Shop
Los Angeles, CA
08.2024 - 01.2025
  • Cleaned and sanitized kitchen equipment, utensils and work stations.
  • Prepared meats, vegetables or desserts according to orders or instructions.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Greeted customers promptly and responded to questions.

Flower Arranger

Lily's Flowers
Los Angeles, CA
12.2023 - 01.2024
  • Consulted with clients to determine their needs in terms of flower types, colors, and styles.
  • Communicated clearly and effectively with customers to determine type of arrangement desired, occasion and date, time and location for each arrangement needed.
  • Performed general maintenance tasks such as sweeping floors, dusting surfaces.
  • Greeted customers and provided friendly customer service.

Education

High School Diploma -

Animo Pat Brown
Los Angeles, CA
06-2026

Some College (No Degree) -

East Los Angeles College
Monterey Park, CA

Skills

  • Cleaning
  • Complaint resolution
  • Teamwork and collaboration
  • Verbal and written communication
  • Bilingual oral communication
  • Bilingual writing
  • Cash handling
  • Customer satisfaction

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Certification

  • Food Handlers Card
  • Mandated Reporter Training

References

References available upon request.

Timeline

Team Member

Musubi Shop
08.2024 - 01.2025

Flower Arranger

Lily's Flowers
12.2023 - 01.2024

High School Diploma -

Animo Pat Brown

Some College (No Degree) -

East Los Angeles College

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Elyse Willis