Hard working and motivated student ready to apply education and experience in the workplace. Offers excellent people skills, ability to handle challenging work under pressure, and excellent time management skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Recreational Staff, Referee, Umpire
Greater Muhlenberg Park And Recreation System
Greenville, KY
10.2023 - Current
Maintained exceptional standards of customer service during high-volume, fast-paced operations.
Attended staff meetings to discuss changes in policies or procedures.
Resolved customer complaints in a professional manner.
Monitored daily schedule changes or cancellations and communicated them to appropriate staff members in a timely manner.
Resolved crowd and player complaints regarding rule infractions.
Conferred with other referees to make correct calls.
Executed high-pressure decisions under time constraints.
Vacuumed and mopped floors, cleaned spills and/or bodily fluids, and scrubbed toilets, sinks, and mirrors throughout the facility to maintain organized, professional appearance.
Assessed and monitored the condition of customer in need of basic first aid.
Education
High School Diploma -
Muhlenberg County High School
Greenville, KY
05-2024
Some College (No Degree) -
Madisonville Community College
Madisonville, KY
Skills
Decision-making skills
Stress Tolerance
Safety Requirements
Conflict resolution abilities
Time Management
Teamwork and Cooperation
Customer Service
Strong interpersonal skills
Effective problem solving
Strong Work Ethic
Certification
CPR/AED Certified for Professional Rescuers and First Aid through the American Red Cross (March 2024).
Accomplishments
Health Occupational Students of America officer (2022-2023).
4x All-State Academic First Team KHSAA (2020-2024).
Football All-Area First Team Defensive back (2023).
Affiliations
Greater Muhlenberg Parks and Recreational System Staff Member, Referee, and Umpire (2023-Current).