Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elia Chavez

Santa Rosa,CA

Summary

Proven track record in enhancing operational efficiency, demonstrated at Dollar General Store through meticulous inventory management and targeted sales strategies. Skilled in problem-solving and customer service, I leverage continuous learning and precision measuring tools to exceed employer expectations. Fluent bilingualism and a strong work ethic underpin my commitment to achieving results. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively. Experienced Customer Service Representative fluent in English and Spanish language. Professional employee dedicated to providing excellent service to current and new customers. Comfortable working in fast-paced environment attending to customer service needs including incoming calls, product questions, issue resolution and order processing.

Overview

19
19
years of professional experience

Work History

Maintained Facility Cleanliness

Self-Employed
04.2018 - Current
  • Maintained high levels of safety by strictly adhering to established protocols when working on electrical systems and components.
  • Enhanced reliability of hydraulic systems through meticulous inspection, cleaning, and servicing as required.
  • Reduced downtime for aircraft repairs by efficiently diagnosing and resolving mechanical issues.
  • Kept up-to-date with industry advancements through ongoing education and training opportunities, applying new knowledge to enhance job performance.

Inventory Analyst

Dollar General Store
02.2009 - 10.2011
  • Ensured timely replenishment of stock, closely monitoring lead times and coordinating with suppliers for on-time deliveries.
  • Collaborated with cross-functional teams to ensure seamless coordination of inventory movement across departments.
  • Assisted in reducing excess inventory by identifying slow-moving items and implementing targeted sales strategies.
  • Improved inventory accuracy by conducting regular audits and implementing effective tracking systems.

Cashier

Menards DC
01.2006 - 01.2009
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

GED -

John Hersey High School
Arlington Heights, IL

Skills

  • Continuous learning mindset
  • Precision measuring tools
  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking
  • Fluent Bilingualism
  • Work Ethic and Integrity
  • Patience and Empathy

Timeline

Maintained Facility Cleanliness

Self-Employed
04.2018 - Current

Inventory Analyst

Dollar General Store
02.2009 - 10.2011

Cashier

Menards DC
01.2006 - 01.2009

GED -

John Hersey High School
Elia Chavez