Elia Martinez
Summary
To succeed in a stimulating and challenging environment that will provide me with advancement opportunities. Reliable [Job Title] offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in [Type] areas and flexible with changing business needs.
Overview
17
17
years of professional experience
Work History
Retail Sales Associate
Greatwolf Lodge Hotel
07.2021 - 07.2024
- Maintained a clean and organized store environment, contributing to a positive customer experience.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled high volume transactions during peak periods without compromising service quality or accuracy.
- Demonstrated adaptability by working various roles as needed including cashiering, stocking shelves, or assisting in the fitting room area.
- Upheld store appearance standards by restocking merchandise quickly and neatly organizing shelves/displays while also performing routine cleaning duties.
Operations Specialist
Staffmark/CEVA
02.2019 - 07.2021
- Audit International and Hazmat shipments
- Check weights and dimensions of boxes and crates, confirm hazmat labels and safety instructions are on the boxes correctly
- Write up and scan On-Hand labels to Corporate
- Update excel spreadsheet daily and forward to corporate
- Prepare paperwork for driver and assist in having the truck loaded.
Dispatcher/Planner
Johnson S&M
04.2013 - 01.2018
- Dispatched 25 long distance drivers
- Provided assistance with the UVL driver qualifications and allocation of fleet assets
- Planned strategies, managed driver's balances, and advised driver on Safety Points
- Load Comdata funds and budgeted money to assure driver satisfaction
- Set up shuttle truck rentals and recruit drivers for long distance
Dispatcher/Planner
Suddath S&M
05.2007 - 04.2013
- Regional Planner for West Coast Operations
- Driver Recruitment for long distance & local
- Arranged trips for long distant drivers
- Process paperwork for long distant and local drivers and send to accounting
- Arrange shuttle truck rentals
- Status all orders
- Local planning and daily inspections on equipment
- Call leads on all local jobs to ensure drivers are on task.
Education
Skills
- Operational Efficiency
- Planning and coordination
- Cross-Functional Communication
- Dependability
- Patience and Empathy
- Customer Support
References
- Linda Simmers, Suddath, 510-760-2149
- Rick Carreon, Suddath, 510-773-5933
Timeline
Retail Sales Associate
Greatwolf Lodge Hotel
07.2021 - 07.2024
Operations Specialist
Staffmark/CEVA
02.2019 - 07.2021
Dispatcher/Planner
Johnson S&M
04.2013 - 01.2018
Dispatcher/Planner
Suddath S&M
05.2007 - 04.2013
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