Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Eliab Exil

Elizabeth,NJ

Summary

Hardworking and reliable employee with extensive background operating cash, stocking merchandise and proving excellence customer service. I am highly organized, proactive and punctual. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills.

Overview

5
5
years of professional experience

Work History

Cashier

Taco Bell
Elizabeth, NJ
06.2019 - 08.2024
  • Resolved customer complaints professionally in accordance with company policy.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Followed company security procedures for handling large sums of money.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.

Customer Service Cashier

Dollar Tree
Elizabeth, NJ
11.2023 - 04.2024
  • Provided excellent customer service by helping customers locate items they were looking for.
  • Developed positive relationships with customers through friendly interactions.
  • Identified opportunities for upselling additional products or services based on customer needs.
  • Provided accurate information about products and services to customers.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Resolved customer complaints promptly and efficiently.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.

BOH Team Member

Chik-Fil-A
Woodbridge, NJ
08.2021 - 09.2023
  • Managed closing duties such as cleaning workstations and organizing storage areas for next shift.
  • Ensured proper rotation of all food products on shelves for maximum freshness.
  • Operated kitchen equipment such as slicers, mixers, ovens, grills, safely and efficiently.
  • Communicated with front-of-house staff regarding customer orders and special requests.
  • Managed dishwashing operations effectively by delegating tasks among staff members.
  • Prepared a variety of hot and cold foods including sandwiches, salads, entrees, appetizers, and side dishes.
  • Labeled and stored raw food and ingredients in appropriate storage rooms, refrigerators and freezers.
  • Operated manual or electric appliances to clean, peel, slice and trim foods.

Education

High School Diploma -

America Preparatory Academy
Davie, FL
05-2019

Skills

  • Cash Handling
  • Customer Assistance
  • Customer Relations
  • Time management skills
  • Organizational abilities
  • Staff Training
  • Customer service excellence
  • Order Taking
  • Great at Multi- tasking
  • Reliability
  • Problem-solving aptitude

Languages

Spanish
Native/ Bilingual

Timeline

Customer Service Cashier

Dollar Tree
11.2023 - 04.2024

BOH Team Member

Chik-Fil-A
08.2021 - 09.2023

Cashier

Taco Bell
06.2019 - 08.2024

High School Diploma -

America Preparatory Academy

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Eliab Exil