Eliades Martinez
Miami,FL
Overview
1
1
year of professional experience
Work History
Dispatcher Office Assistant
Allsteelbuildings
Hialeah, FL
03.2023 - 09.2023
- Assisted dispatchers in answering phone calls, emails and other inquiries.
- Organized and maintained filing systems for documents related to the dispatch office.
- Created daily logs of dispatched vehicles and personnel.
- Entered data into computer systems to track dispatched items.
- Provided customer service support to clients seeking assistance with transportation services.
- Monitored radio communications between drivers, supervisors and dispatchers.
- Maintained records of vehicle maintenance schedules and fuel usage.
- Compiled reports on vehicle usage, delivery times and route performance metrics.
- Processed invoices for payment from vendors supplying goods or services to the dispatch office.
- Updated driver profiles with current contact information and certifications.
- Scheduled appointments for vehicle inspections, repairs or servicing as needed by dispatchers.
- Developed strategies for improving communication among drivers, customers and dispatchers.
- Coordinated meetings between dispatchers, drivers and supervisors regarding operational changes or updates.
- Performed administrative duties such as photocopying, faxing documents and ordering supplies.
- Prepared documents for shipment including labeling packages according to destination requirements.
- Verified accuracy of orders prior to dispatch by double-checking all relevant details.
- Tracked shipments using GPS technology in order to provide real-time status updates.
- Assisted with training new hires on dispatcher procedures and protocols.
- Analyzed data collected from previous trips in order to optimize future routes.
- Managed inventory of parts needed for emergency repairs while out on the road.
- Assisted organizational efforts by filing, entering data and answering phones.
- Handled incoming calls and directed callers to appropriate department or employee.
- Maintained positive working relationship with fellow staff and management.
- Answered phones and routed voicemails to respective employees.
- Maintained front desk to provide positive first impression.
- Coordinated support to facilitate general office operations.
- Received and distributed mail, letters and packages.
- Monitored office services mailbox for business support needs and requests.
- Reviewed and approved vendor invoices.
- Greeted guests and vendors to assist in navigating space.
- Offered reception coverage to relieve staff during absences or breaks.
- Scheduled service and changed and ordered toner to keep printers and copiers functioning.
- Provided HR administrative assistance to management team.
- Encouraged and improved cross-department internal communication.
- Stocked inventory and ordered office and kitchen supplies.
- Broke down boxes for garbage and recycling.
- Reserved and managed meeting room availability.
Landscape Laborer
ABM Janitorial Services
Coral Gables, FL
12.2022 - 03.2023
- Assisted with the preparation of soil beds for planting by tilling, leveling and raking.
- Maintained landscaped areas by weeding, pruning, trimming and edging.
- Installed hardscapes such as retaining walls, walkways and patios.
- Transported tools, materials and equipment to job sites using company vehicles.
- Operated tractors, mowers and other heavy equipment used in landscape maintenance.
- Provided irrigation system installation services including laying pipes and sprinklers.
- Applied fertilizers and pesticides following safety procedures.
- Planted trees, shrubs and flowers according to design plans.
- Performed regular lawn care tasks such as mowing, aerating and overseeding.
- Conducted regular inspections of outdoor areas for hazards or damage.
- Repaired drainage systems to ensure proper water flow away from structures.
- Built fences using a variety of materials such as wood, metal or vinyl panels.
- Removed debris from work sites after completion of projects.
- Inspected properties regularly to identify potential problems before they become major issues.
Education
Graduated As A Professor - Education
ISP : Pepito Tey
Las Tunas Province , Cuba06.2003
Skills
- Meeting Planning
- Mail Management
- Business Writing
- Business Administration
- Database Management
- Logistical Planning
- Records Management
- Supply Restocking
- Administrative Support
- Database Maintenance
- Report Writing
Timeline
Dispatcher Office Assistant
Allsteelbuildings
03.2023 - 09.2023
Landscape Laborer
ABM Janitorial Services
12.2022 - 03.2023
Graduated As A Professor - Education
ISP : Pepito Tey